Nordic CSR Specialist | Relocation & Accommodation Included

Cross Border Talents; Stockholms kommun; On-site; SEK 353,122 - 463,473; Full time

Benefits offered by this job

Performance-based bonuses

Full relocation support

Accommodation support provided by the

Job summary

Cross Border Talents seeks a Customer Service Representative with Nordic language skills to join our international support team. You will handle inquiries by phone, email and chat, ensuring high customer satisfaction and accurate information on products and services.

The role offers relocation support within Europe and requires Nordic proficiency at C1–C2 and English at B2 or higher. Strong communication and problem-solving abilities, a customer-focused mindset, and basic computer skills are

Qualifications

• Proficiency in a Nordic language at C1–C2 level.
• English at least B2 level.
• Strong communication and problem-solving skills.
• Customer-focused attitude.
• Basic computer and multitasking skills.
• Previous customer service experience is a plus but not mandatory.

Responsibilities

• Handle customer inquiries via phone, email, and chat
• Resolve customer issues in a timely and professional manner
• Provide accurate information about products and services
• Maintain service quality and customer satisfaction standards
• Document customer interactions in internal systems
• Follow company policies and procedures

Skills

Nordic language proficiency

English proficiency

Communication skills

Problem-solving

Job description

Cross Border Talents seeks a Customer Service Representative with Nordic language skills to join our international support team. You will handle inquiries by phone, email and chat, ensuring high customer satisfaction and accurate information on products and services.

The role offers relocation support within Europe and requires Nordic proficiency at C1–C2 and English at B2 or higher. Strong communication and problem-solving abilities, a customer-focused mindset, and basic computer skills are