Nordic Customer Support Specialist — Powering Sustainable Tech

Tibber; Stockholms kommun; On-site; SEK 390,600 - 502,200; Full time

Job summary

Tibber is looking for a Customer Support Specialist to join our Nordic support team, aiding in the energy transition. You will provide exceptional customer service, technical support, and improve customer experiences. Ideal candidates are fluent in Swedish and English, possess strong communication skills, and have a customer-oriented mindset.

This position is a one-year fixed-term contract with growth opportunities. Join us at Tibber to help revolutionize the energy industry while enhancing customer support for our innovative solutions.

Qualifications

• Fluency in Swedish and English is required for effective communication.
• Experience in customer service or related fields is beneficial.
• Ability to quickly learn and navigate different software programs.

Responsibilities

• Deliver exceptional customer service across multiple communication channels.
• Research and resolve customer inquiries efficiently.
• Provide technical support for Tibber’s software and hardware.
• Maintain accurate records of customer interactions.

Skills

Strong communication skills

Customer-oriented mentality

Technical literacy

Problem-solving

Job description

Tibber is looking for a Customer Support Specialist to join our Nordic support team, aiding in the energy transition. You will provide exceptional customer service, technical support, and improve customer experiences. Ideal candidates are fluent in Swedish and English, possess strong communication skills, and have a customer-oriented mindset.

This position is a one-year fixed-term contract with growth opportunities. Join us at Tibber to help revolutionize the energy industry while enhancing customer support for our innovative solutions.