Inside Sales Engineer — Thermal Solutions (Hybrid, Lund)

Watlow; Lunds kommun; Hybrid; SEK 550,000 - 700,000; Full time

Job summary

Watlow in Lund, Sweden is seeking an Inside Sales Engineer to manage a defined customer portfolio, driving revenue and ensuring customer satisfaction. You will coordinate with Direct Sales, Technical Teams and Shared Services to deliver tailored solutions.

The role requires solid industrial B2B sales experience, fluent Swedish and English, and comfort with CRM/ERP systems. Hybrid work (4 days in office, 1 day from home) and collaboration across Europe are key aspects of this position.

Qualifications

• Solid, hands-on experience in industrial B2B sales.
• Coordinate tailored technical and commercial solutions for customers.
• Strong communication and relationship-building skills.
• Familiarity with CRM/ERP systems, with openness to using AI and digital tools to improve efficiency.
• Fluent Swedish and English (spoken and written).
• Technical education and/or background in industrial manufacturing, thermal solutions, or related technical sectors is a strong advantage.

Responsibilities

• Manage a portfolio of Inside Sales clients.
• Build and maintain lasting relationships with customers.
• Act as the primary point of contact for customers.
• Manage customer meetings (remotely).
• Provide active support to direct sales.
• Qualify inbound requests.
• Analyze customer needs in collaboration with technical teams when necessary.
• Propose technical and commercial solutions.
• Prepare quotes, apply discounts within your approval authority, and review margins and risks.
• Convert quotes into orders.
• Track and manage customer orders through to delivery, ensuring reliability.
• Complete contractual, legal, and mandatory documentation.
• Place orders for third-party products when necessary and verify order acknowledgments.
• Coordinate flows with logistics and supply chain, monitoring the backlog and proactively communicating with customers.
• Track invoicing and manage or escrow disputes and incidents.

Skills

B2B sales

Technical solutions

Relationship building

CRM/ERP

Languages: Swedish & English

Technical education

Tools

CRM/ERP systems

Job description

Watlow in Lund, Sweden is seeking an Inside Sales Engineer to manage a defined customer portfolio, driving revenue and ensuring customer satisfaction. You will coordinate with Direct Sales, Technical Teams and Shared Services to deliver tailored solutions.

The role requires solid industrial B2B sales experience, fluent Swedish and English, and comfort with CRM/ERP systems. Hybrid work (4 days in office, 1 day from home) and collaboration across Europe are key aspects of this position.