Inside Sales Engineer

Watlow; Kobjärsvången; Hybrid; SEK 520,000 - 680,000; Full time

Job summary

Watlow in Lund, Sweden is seeking an Inside Sales Engineer to manage a defined customer portfolio and drive revenue growth. You will be the primary commercial contact for customers, coordinating internal resources to ensure a seamless buying experience across the cycle.

You will work with Direct Sales, Technical Teams and Shared Services, handling quotes, orders, and post-sales support in a hybrid environment with 4 office days and 1 day remote per week.

Qualifications

• Solid, hands-on experience in industrial B2B sales.
• Proven ability to coordinate tailored technical and commercial solutions for customers.
• Strong communication and relationship-building skills, with a proactive approach to customer engagement.
• Familiarity with CRM/ERP systems, with openness to using AI and digital tools to improve efficiency.
• Fluent Swedish and English (spoken and written).

Responsibilities

• Manage a portfolio of Inside Sales clients.
• Build and maintain lasting relationships with customers.
• Act as the primary point of contact for customers.
• Manage customer meetings (remotely).
• Provide active support to direct sales.
• Qualify inbound requests and analyze customer needs with technical teams when necessary.
• Propose technical and commercial solutions and prepare quotes.
• Convert quotes into orders.
• Track and manage customer orders through to delivery and coordinate with logistics and supply chain.

Skills

Industrial B2B sales

CRM/ERP familiarity

Swedish & English

Project coordination

Communication

Job description

We are hiring: Inside Sales Engineer

Location: Lund, Sweden

Working model:4 days in the office, 1 day working from home per week

Employment Type:Full-time, permanent

The Inside Sales Engineer owns and develops a defined customer portfolio,driving proactiveengagement, revenue growth, and customer satisfaction.You'llbe the primary commercial contact for your customers, coordinating internal resources and ensuring a seamless experience across the buying cycle - working closely with Direct Sales, TechnicalTeams and Shared Services.

WhatYou’ll Do

Customer relations & sales support

• Manage a portfolio of Inside Sales clients
• Build and maintain lasting relationships with customers
• Act as the primary point of contact for customers
• Manage customer meetings (remotely)
• Provide active support to direct sales

Sales & technical solutions

• Qualify inbound requests
• Analyze customer needs in collaboration with technical teams when necessary
• Propose technical and commercial solutions
• Prepare quotes, apply discounts within your approval authority, and review margins and risks
• Convert quotes into orders

Order management & logistics coordination

• Track and manage customer orders through to delivery, ensuring reliability
• Complete contractual, legal, and mandatory documentation
• Place orders for third-party products when necessary and verify order acknowledgments
• Coordinate flows with logistics and supply chain, monitoring the backlog and proactively communicating with customers
• Track invoicing and manage or elevate disputes and incidents.

You may also have the opportunity to join cross-functional projects across Watlow.

WhatYou’llNeedToSucceed

• Solid, hands-on experience in industrial B2B sales
• Proven ability to coordinate tailored technical and commercial solutions for customers
• Strong communication and relationship-building skills, with a proactive approach to customer engagement
• Familiarity with CRM/ERP systems, with openness to using AI and digital tools to improve efficiency
• Fluent Swedish and English (spoken and written)
• Technical education and/or background in industrial manufacturing, thermal solutions, or related technical sectors is a strong advantage

Why Join the Watlow Team

• Be part of a global company with a strong local presence. Join a global leader in thermal solutions while working closely with colleagues at our office in Lund. You’ll also have opportunities to work on projects and collaborate with colleagues across Europe and other regions.
• Join a collaborative regional Inside Sales team. As our Inside Sales Engineer in Sweden, you’ll be the go-to person for your customers locally, while being part of a wider regional team that shares knowledge and supports each other every day.
• Your employment is covered by the collective agreement between Teknikarbetsgivarna and Unionen, Sveriges Ingenjörer and Ledarna, including ITP occupational pension and group insurance.