Sales Engineer

Valmet AB; Sundsvalls kommun; On-site; SEK 550,000 - 850,000; Full time

Job summary

Valmet AB in Sundsvall is seeking a Product Sales Manager for Workshop Services to lead quotations and sales of repair services performed at our Sundsvall site, working closely with the local service workshop, customers, and cross-functional teams.

You will coordinate with service workshop, production, and customers on scope, schedules, and updates, create service orders in the ERP, and ensure a smooth customer experience through proactive technical sales support and problem solving.

Qualifications

• Experience from service workshops, technical support, customer service, or similar roles.
• Mechanical engineering background and ability to read technical drawings.
• Fluency in English and Swedish.
• Experience with Microsoft Office and ERP systems (LN is a plus).
• You hold a B driving license.

Responsibilities

• You prepare quotations for repair and workshop services performed at our Sundsvall site, based on customer requirements, commercial terms, and production lead times.
• You act as the technical sales contact for customers and sales teams regarding local workshop services.
• You coordinate closely with the service workshop in Sundsvall, production, and customers on scope, schedules, and updates throughout the sales process.
• You create service orders and follow up cases in the ERP system.
• You work cross-functionally to resolve order-related issues and ensure a smooth customer experience.

Skills

Service workshop experience

Technical support

Customer service

Engineering background

Reading technical drawings

MS Office

ERP systems

LN ERP

B driving license

English language

Swedish language

Tools

LN ERP

Job description

Step into an impactful role as our new Product Sales Manager for Workshop Services in Sundsvall!

In this role, you are responsible for selling repair and workshop services performed at our site in Sundsvall, in close collaboration with our local service workshop and customers. You will also work with sales, production, and product management, while continuing to deepen your engineering competence. If you enjoy combining customer interaction with problem solving and want a meaningful role with clear impact, this is your opportunity in Sundsvall.

Your responsibilities

• You prepare quotations for repair and workshop services performed at our Sundsvall site, based on customer requirements, commercial terms, and production lead times.
• You act as the technical sales contact for customers and sales teams regarding local workshop services.
• You coordinate closely with the service workshop in Sundsvall, production, and customers on scope, schedules, and updates throughout the sales process.
• You create service orders and follow up cases in the ERP system.
• You work cross-functionally to resolve order-related issues and ensure a smooth customer experience.

Expectations for you

• Experience from service workshops, technical support, customer service, or similar roles.
• Mechanical engineering background and ability to read technical drawings.
• Fluency in English and Swedish.
• Experience with Microsoft Office and ERP systems (LN is a plus).
• You hold a B driving license.

To succeed in this role

You need to enjoy working independently while collaborating across teams to deliver high-quality technical sales support. Your structured way of working, ability to analyze information, and readiness to adapt will help you manage varying customer needs and occasional challenges. Strong technical thinking and the ability to concentrate on details will guide you in preparing accurate quotations and navigating ERP data.

We offer

You will be part of a team that works closely with customers, sales, production, project managers, and supervisors, ensuring smooth processes from quotation to delivery. You’ll contribute to planning, follow-up, and daily technical activities that are essential for our service operations. Collaboration, communication, and continuous improvement are at the heart of the team’s work. If you appreciate variety, teamwork, and the chance to influence how things are done, you will feel at home.

Valmet offers an inspiring and dynamic environment where you can grow both professionally and personally. You’ll work with modern tools, enjoy local benefits, and be part of a global organization committed to innovation, development, and a balanced work-life.