Human Resource Solutions Development Architect

Tata Consultancy Services; Stockholms län; On-site; SEK 529,865 - 770,712; Full time

Job summary

Tata Consultancy Services is seeking a Human Resource Solutions Development Architect with 5 to 12 years of experience in HRSD. This role focuses on leading end-to-end implementations and enhancing ServiceNow capabilities.

The ideal candidate will possess deep knowledge of the ServiceNow platform and must have strong analytical, problem-solving, and communication skills. We aim to transform businesses through innovation and collective expertise.

Qualifications

• 5 to 12 years of experience in HRSD with expertise in HR workflows and employee service centers.
• Deep knowledge of ServiceNow platform architecture.
• Experience in implementing ITIL processes in ServiceNow.

Responsibilities

• Lead end-to-end implementations of HRSD.
• Implement ITIL processes in ServiceNow.
• Identify opportunities for process automation using advanced features.

Skills

Strong communication skills

Strong analytical skills

Presentation skills

Problem-solving skills

Tools

ServiceNow Integration Hub

REST

SOAP

LDAP

SSO

Job description

Role: Human Resource Solutions Development Architect

Experience: 5 to 12 Years

Tata consultancy Services is an IT services, consulting and business solutions organization that has been partnering with many of the world’s largest businesses for the past 50 years. We believe innovation and collective knowledge can transform all our futures with greater purpose. We help companies across industries achieve their strategic goals and lead their digital transformation programs. With 600,000 experts globally and 18,000+ consultants working for leading Nordic Customers, we have a strong sense of purpose for the ecosystem around us – our employees, partners, customers and society.

Key Responsibilities:

• HRSD: Experience in multiple End-to-End implementations of HRSD with expertise in HR workflows, case management, and employee service centers.
• Expertise in integration techniques (e.g., REST, SOAP, LDAP, SSO) and tools (e.g., ServiceNow Integration Hub).
• Deep knowledge of ServiceNow platform architecture, including Flow Designer, Integration Hub, and Scoped Applications.
• ITSM: Experience in implementing ITIL processes (Incident, Problem, Change Management, etc.) in ServiceNow.
• App Engine: Expertise in Custom module implementations.
• Experience in identifying opportunities for process automation and optimization using advanced ServiceNow features.
• CTAs/ ServiceNow Certified Candidates Preferred.

Must Have Skills/Knowledge:

• Strong communication, presentation and interpersonal skills.
• Strong analytical and problem-solving skills.