HR IT Service Lead: SAP SuccessFactors & Integrations

Fortum

Solna kommun

Hybrid

SEK 900,000 - 1,100,000

Full time

8 days ago

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Job summary

Fortum in Sweden/Finland leads a hands-on Service Manager role within the People/HR IT team. You will own SAP SuccessFactors Talent, Reward and Compensation services, ensure stable operations, and drive integrations and automation across HR systems.

You will collaborate with stakeholders, vendors and IT delivery teams to shape roadmaps and practical improvements for employees and managers. Strong HR/ERP experience and ITIL knowledge are essential.

Qualifications

5+ years of experience managing HR, ERP or other enterprise applications in a complex international environment.
Strong knowledge of SAP SuccessFactors or a similar cloud HCM platform and HR processes (Core People/HR, Recruiting, Onboarding, Performance & Goals, Compensation, Learning, Analytics).
Experience with enterprise integrations (CPI, APIs, middleware, data flows between HCM, payroll, time, identity, reporting, service management).
Good knowledge of ITIL-based service management (incident, change, problem, release).
Understanding of information security, GDPR, compliance and data privacy in HR.

Responsibilities

Own the lifecycle, performance and roadmap of SAP SuccessFactors Talent, Reward and Compensation solutions and related People IT services.
Align stakeholders and vendors around priorities and measurable improvements.
Ensure reliable operations through incident, problem, change and release management with governance and risk management.
Develop integrations between SuccessFactors and payroll, time, identity, reporting and analytics platforms.
Orchestrate scalable solutions using CPI, APIs and AI capabilities (Joule, Power Platform, ServiceNow).
Contribute to People IT strategy and roadmap decisions aligned with Group IT and business objectives.
Coordinate change, communication, training and stakeholder enablement for adoption.