Global IT Support & Onboarding Specialist

TePe Munhygien products AB; Malmö kommun; In loco; SEK 420.000 - 550.000; Tempo pieno

Descrizione del lavoro

TePe Munhygien produkter AB in Malmö is seeking an IS/IT Support Specialist to assist colleagues across our international organization with their technical needs. You will provide training, troubleshoot issues and help ensure the smooth operation of our IT environment.

Reporting to the IT Operations Manager, you will handle onboarding and offboarding, equipment provisioning, incident management, and participation in IS/IT projects, with occasional travel to international subsidiaries.

Competenze

• Strong problem-solving and analytical skills.
• Strong communication skills and the ability to build positive relationships across the organization.
• A proactive and service-oriented mindset.
• Ability to work independently and collaboratively.
• Fluent Swedish and advanced English, both written and spoken.

Mansioni

• Deliver first-line support by receiving, prioritizing, troubleshooting, and resolving incidents and service requests.
• Coordinate and follow up on incidents and service requests through the Service Desk
• Coordinate IT onboarding and offboarding activities, ensuring employees receive the necessary equipment, access and support
• Install, configure, and maintain computers and software
• Manage and maintain the IT asset inventory
• Identify opportunities to improve efficiency and ways of working
• Participate in IS/IT projects, rollouts, and improvements

Conoscenze

Problem solving

Communication

Service mindset

Independent

Dutch Swedish bilingual

Strumenti

Windows 11

TCP/IP networking

Microsoft 365

Active Directory

Intune

Entra ID

Descrizione del lavoro

TePe Munhygien produkter AB in Malmö is seeking an IS/IT Support Specialist to assist colleagues across our international organization with their technical needs. You will provide training, troubleshoot issues and help ensure the smooth operation of our IT environment.

Reporting to the IT Operations Manager, you will handle onboarding and offboarding, equipment provisioning, incident management, and participation in IS/IT projects, with occasional travel to international subsidiaries.