Global Head, Managed Services & Platform Transformation

Icomera AB; Göteborgs kommun; Hybrid; SEK 700,000 - 900,000; Full time

Benefits offered by this job

Comprehensive health promotion package

Flexible work arrangements

ITP Pension

Social work environment events

Job summary

Icomera AB in Gothenburg is seeking a high-impact leader for their managed services. You will oversee the development and transformation of services, aligning strategies across global teams.

The ideal candidate brings over 10 years of service management experience in technical environments and demonstrates strong leadership and stakeholder management skills. The position supports a hybrid work model, and offers comprehensive health benefits and flexible arrangements.

Qualifications

• Extensive experience from service management or managed services in technical environments.
• Proven ability to drive change and transformation.
• Comfortable collaborating across functions and stakeholders.

Responsibilities

• Lead the development of managed services in a technical environment.
• Define service strategy and operating models.
• Drive service transformation and automation.

Skills

Service management

IT operations

Change management

ITSM frameworks

Stakeholder management

Education

10+ years experience in service management

Tools

ServiceNow

Job description

Icomera AB in Gothenburg is seeking a high-impact leader for their managed services. You will oversee the development and transformation of services, aligning strategies across global teams.

The ideal candidate brings over 10 years of service management experience in technical environments and demonstrates strong leadership and stakeholder management skills. The position supports a hybrid work model, and offers comprehensive health benefits and flexible arrangements.