Senior Service Owner
Sway Sourcing
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Job summary
Sway Sourcing is seeking a Senior Service Owner to drive strategic service development and commercialization of connected digital services in a global setting. You will work with international stakeholders to shape scalable service concepts and pricing models.
You will lead market analyses, build business cases, and partner with product teams to enable GTM execution while improving service lifecycle processes.
Qualifications
- 10+ years of experience in Service Management or business development.
- Experience with service contracts and lifecycle management.
- Experience with market analysis and business case development.
Responsibilities
- Lead the development of scalable service contract concepts.
- Conduct market analysis and develop business cases.
- Define commercial models and pricing strategies.
- Develop and improve monitoring processes for connected products.
- Drive go-to-market activities and commercialization of digital services.
- Create sales enablement and marketing material.
- Collaborate with product management, business stakeholders, and international teams.
- Drive continuous improvements and support successful market adoption.
Skills
Job description
Are you an experienced Service Owner with a passion for business development, digital services, and commercial strategy? We are looking for a senior consultant to drive the development of innovative service offerings and support the commercialization of connected services in a global environment.
This is an exciting opportunity to combine strategic thinking with hands-on execution while working closely with international stakeholders.
As a Senior Service Owner, you will:
- Lead the development of scalable service contract concepts
- Conduct market analysis and develop business cases
- Define commercial models and pricing strategies
- Develop and improve monitoring processes for connected products
- Drive go-to-market activities and commercialization of digital services
- Create sales enablement and marketing material
- Collaborate with product management, business stakeholders, and international teams
- Drive continuous improvements and support successful market adoption
- 10+ years of experience within Service Management, Business Development, or a similar field
- Strong experience in business development and strategic planning
- Proven experience developing business plans and business cases
- Experience with Service Contract Management and Service Lifecycle Management
- Experience with Digital Services and/or IoT solutions
- Experience with go-to-market strategies and commercialization
- Excellent communication skills in English
- Experience within aftermarket/service business
- Experience working with dealer or partner networks
- Change management experience
You are a strategic and results-oriented professional who enjoys driving change and turning ideas into successful business solutions. You thrive in collaborative, international environments and are comfortable working across multiple stakeholders.
Location: Gothenburg, Sweden (On-site)
Assignment Period: September 1, 2026 – April 30, 2027
Workload: Full-time (100%)
Travel: Occasional travel may be required.
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