Head of Managed Services & Platform Automation

Equans France; Göteborgs kommun; Hybrid; SEK 85,000 - 110,000; Full time

Benefits offered by this job

Health promotion package

Flexible work arrangements

Electrical bike lease agreement

ITP Pension

Social work environment events

Job summary

Equans France is looking for a Head of Managed Services to lead the development of Icomera's service offerings in Gothenburg, Sweden. This high-impact role involves defining service strategies, managing operations, and ensuring alignment with business objectives across a global team.

The ideal candidate will have extensive experience in service management, demonstrating leadership capabilities while navigating a complex, international environment.

We offer a hybrid work model, health promotion packages, and a vibrant social work culture.

Qualifications

• Extensive experience from service management or managed services in a technical environment.
• Experience leading and developing managers with a strong track record.
• Shaping service organizations and aligning processes, governance, and delivery models.

Responsibilities

• Lead the continued development of Icomera’s managed services.
• Define the service strategy and operating model.
• Manage coordination with external suppliers and partners.

Skills

Service management experience

Leadership and team development

Change management

Automation and AIOps experience

Job description

Equans France is looking for a Head of Managed Services to lead the development of Icomera's service offerings in Gothenburg, Sweden. This high-impact role involves defining service strategies, managing operations, and ensuring alignment with business objectives across a global team.

The ideal candidate will have extensive experience in service management, demonstrating leadership capabilities while navigating a complex, international environment.

We offer a hybrid work model, health promotion packages, and a vibrant social work culture.