ServiceNow ITSM Transformation Lead

Veritaz AB; Sweden; On-site; SEK 600,000 - 900,000; Full time

Job summary

Veritaz AB in Sweden is seeking an experienced ServiceNow ITSM Implementation Lead to drive strategic ITSM and ServiceNow initiatives. You will coordinate projects from analysis to implementation, ensuring alignment with business goals and maintaining platform governance.

The ideal candidate has proven experience in ServiceNow implementations, strong technical knowledge, and excellent communication skills in both Swedish and English.

Qualifications

• Proven experience as a ServiceNow Implementation Lead or similar role.
• Strong technical knowledge of ServiceNow ITSM.
• Excellent communication skills in Swedish and English.

Responsibilities

• Lead ITSM and ServiceNow initiatives from analysis through implementation.
• Coordinate project planning, testing, deployment, and business adoption.
• Support continuous improvement of ITSM processes and ServiceNow capabilities.

Skills

ServiceNow ITSM

Project Management

Stakeholder Management

Change Management

Workshop Facilitation

Communication

Job description

Veritaz AB in Sweden is seeking an experienced ServiceNow ITSM Implementation Lead to drive strategic ITSM and ServiceNow initiatives. You will coordinate projects from analysis to implementation, ensuring alignment with business goals and maintaining platform governance.

The ideal candidate has proven experience in ServiceNow implementations, strong technical knowledge, and excellent communication skills in both Swedish and English.