German-Speaking Customer Support Specialist

Sellhelp AB; Stockholms kommun; Hybrid; SEK 325,803 - 488,705; Full time

Benefits offered by this job

Staff discounts at Sellpy and H&M brands

Unlimited access to a learning platform

Vibrant office culture

Job summary

Sellhelp AB is seeking a full-time German-speaking Customer Support representative in Stockholms kommun. You will have a key role in supporting customers in the German market through inquiries via chat, phone, and email. The ideal candidate should possess near-native fluency in German, good knowledge of English, and be service-minded with an interest in solutions. The role offers a vibrant office culture and opportunities for personal development.

Qualifications

• Spoken and written fluency in German at a near-native level.
• Good knowledge of English as the company language.
• Structured and service-minded mentality.

Responsibilities

• Create satisfaction for buyers and sellers.
• Respond to inquiries via chat, phone, and email.
• Learn about second-hand products in a fast-paced environment.
• Improve service based on customer feedback.

Skills

Fluency in German (near-native)

Good knowledge of English

Service-minded mentality

Interest in finding solutions

Job description

Sellhelp AB is seeking a full-time German-speaking Customer Support representative in Stockholms kommun. You will have a key role in supporting customers in the German market through inquiries via chat, phone, and email. The ideal candidate should possess near-native fluency in German, good knowledge of English, and be service-minded with an interest in solutions. The role offers a vibrant office culture and opportunities for personal development.