Frontline Customs Process Administrator - Global Logistics

APM Terminals; Svinesund; On-site; SEK 300,000 - 380,000; Full time

Job summary

Maersk is looking for a Customs Process Administrator for our Svinesund front-office. You will be the face of the company, meeting drivers and customers of various nationalities daily, ensuring they have the right documentation for smooth border passage, and delivering a high level of service.

The role operates in a 24/7 office environment with shift work, requiring strong communication, problem-solving, and teamwork to support efficient customs processes and timely movements of goods.

Qualifications

• Experience in the industry or other work experience and completed high school education
• Positive attitude and ability to create good customer relationships
• Good command of Swedish and English, both spoken and written
• High service orientation and is solution oriented
• Able to work well in a team, but also with ability to work independently

Responsibilities

• Act as the face of the company at Svinesund front-office, meeting drivers and customers of diverse nationalities daily
• Ensure customers have the correct documentation for smooth border passage
• Interact with clients and provide clear information while maintaining a high level of service
• Work in a 24/7 office environment with shifts according to the schedule
• Collaborate with colleagues to deliver reliable customs processes and timely deliveries

Skills

Customer service

Communication skills

Swedish language

English language

Teamwork

Education

High school diploma

Job description

Maersk is looking for a Customs Process Administrator for our Svinesund front-office. You will be the face of the company, meeting drivers and customers of various nationalities daily, ensuring they have the right documentation for smooth border passage, and delivering a high level of service.

The role operates in a 24/7 office environment with shift work, requiring strong communication, problem-solving, and teamwork to support efficient customs processes and timely movements of goods.