Customs Process Administrator

APM Terminals; Svinesund; On-site; SEK 300,000 - 380,000; Full time

Job summary

Maersk is looking for a Customs Process Administrator for our Svinesund front-office. You will be the face of the company, meeting drivers and customers of various nationalities daily, ensuring they have the right documentation for smooth border passage, and delivering a high level of service.

The role operates in a 24/7 office environment with shift work, requiring strong communication, problem-solving, and teamwork to support efficient customs processes and timely movements of goods.

Qualifications

• Experience in the industry or other work experience and completed high school education
• Positive attitude and ability to create good customer relationships
• Good command of Swedish and English, both spoken and written
• High service orientation and is solution oriented
• Able to work well in a team, but also with ability to work independently

Responsibilities

• Act as the face of the company at Svinesund front-office, meeting drivers and customers of diverse nationalities daily
• Ensure customers have the correct documentation for smooth border passage
• Interact with clients and provide clear information while maintaining a high level of service
• Work in a 24/7 office environment with shifts according to the schedule
• Collaborate with colleagues to deliver reliable customs processes and timely deliveries

Skills

Customer service

Communication skills

Swedish language

English language

Teamwork

Education

High school diploma

Job description

Think Global, Work Local with Maersk Customs Service! Are you ready to be part of an organization on an industry-defining transformation journey that will change the world? Maersk, a global leader in logistics, is on a journey to transform the logistics industry and Customs Services is at the heart of this integrator strategy. With end-to-end customs visibility, Maersk Customs Services, offer global reach and local expertise to help customers navigate customs processes, and seamlessly coordinate their supply chains, ensuring the timely movement of goods. To work at Maersk Customs Services is to work with the world. With over 60,000 unique customers, actively trading in 139 countries worldwide with a global delivery network spread across 113 countries, you will be working in a truly international environment. Our end-to-end logistics services is constantly improving and with that our growing suite of digital solutions as well, which you can use to your benefit as part of our team in Customs Services. Find yourself welcome in our diverse and inclusive culture, working alongside a team of more than 2,200 trade and customs experts around the world, where you are valued for who you are and rewarded for what you bring. Are you ready to play your part in this?

Vi söker en Customs Process Administrator til vårt kontor i Svinesund Vi söker en Customs Process Administrator till vårt frontoffice kontor i Svinesund. På kontoret i Svinesund är du företagets ansikte utåt och som CPA kommer du att möta chaufförer och kunder av olika nationaliteter dagligen. Du kommer att säkerställa att de har rätt dokumentation för att de ska få en smidig gränspassering. Kontoret har öppet 24/7 och vi jobbar skift enligt gällande schema. Eftersom du har direkt interaktion med klienterna är det viktig att du är en skicklig kommunikatör, är duktig på att hantera människor och har ett lösnings orienterat tänk.

• Erfarenhet från branschen eller annan arbetslivserfarenhet samt avslutad gymnasieutbildning
• Positiv inställning och förmåga att skapa goda kundrelationer
• Goda kunskaper i svenska och engelska, både i tal och skrift
• Hög servicekänsla och är lösningsorienterad
• Lätt för att jobba i team, men också med god förmåga att jobba självständigt

Som anställd hos oss blir du en del i ett internationellt företag som erbjuder ett stimulerande arbete med ett positivt arbetsklimat. Du kommer till en arbetsplats med trevliga arbetskamrater. Vi erbjuder intern upplärning och goda möjligheter att utvecklas.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking.

Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process.

A.P. Moller - Maersk is an integrated container logistics company working to connect and simplify its customer's supply chains. As the global leader in shipping services, the company operates in 130 countries and employs roughly 100,000 people. With simple end-to-end offering of products and digital services, seamless customer engagement and a superior end-to-end delivery network, Maersk enables its customers to trade and grow by transporting goods anywhere - all over the world.