Front Desk & Workplace Experience Host

CBRE Group, Inc.; Göteborgs kommun; On-site; SEK 234,000 - 357,000; Full time

Job summary

CBRE Group, Inc. in Gothenburg seeks a Front of House / ID Center Administrator to welcome visitors and support reception and workplace services. You will be the first point of contact, delivering warm, professional service and ensuring our premises are well maintained and presented to a high standard.

You will handle ID cards, phone inquiries, and basic admin tasks, while coordinating with suppliers and the workplace team to continuously improve the client experience.

Qualifications

• Excellent customer-service mindset and genuine care for the visitor experience.
• Professional, positive, and solution-oriented approach with integrity.
• Basic computer skills, including MS Office and mobile apps.
• Basic knowledge of Swedish and English, written and spoken.
• Organized, proactive, and able to work independently with good prioritization.

Responsibilities

• Operate the daily ID Center as the first contact point for employees, contractors, and visitors.
• Welcome visitors, answer calls and emails, and manage visitor and temporary access cards.
• Maintain guidelines and documentation; monitor access and key systems.
• Support parking administration and act as information point within the building.
• Manage mail/parcel distribution and coordinate service orders with suppliers.
• Assist with reporting, safety compliance, and continuous improvement initiatives.

Skills

Service mindset

Professional attitude

Basic computer skills

Swedish and English

Organized

Tools

Microsoft Office

Mobile apps

Job description

CBRE Group, Inc. in Gothenburg seeks a Front of House / ID Center Administrator to welcome visitors and support reception and workplace services. You will be the first point of contact, delivering warm, professional service and ensuring our premises are well maintained and presented to a high standard.

You will handle ID cards, phone inquiries, and basic admin tasks, while coordinating with suppliers and the workplace team to continuously improve the client experience.