Flexible Hours: Partner Technical Success Lead

Telavox; Malmö kommun; Hybrid; SEK 450,000 - 600,000; Full time

Benefits offered by this job

Flexible work options

Adaptable hours

Job summary

Telavox is seeking a Partner Technical Account Manager to support and develop their partner network. You'll ensure resellers receive the best experience and provide technical guidance.

This role involves building strong relationships and working closely with partners to help them succeed. You should be confident in communication, fluent in Swedish and English, and possess a strong service mindset. Flexible work options are offered to maintain a balance between life and career.

Qualifications

• Experience building long-term relationships and creating trust.
• Strong service mindset and proactive way of working.
• Confident communicating by phone, email, and in face-to-face meetings.
• Fluent in Swedish and English, both written and spoken.
• Structured, responsible, and comfortable handling several tasks at once.

Responsibilities

• Supporting partners through meetings, phone calls, and email.
• Handling different types of partner-related cases and questions.
• Providing proactive advice and technical guidance.
• Building, maintaining, and developing strong partner relationships.
• Working closely with the Partner Sales team to create the best possible partner journey.

Skills

Relationship building

Service mindset

Problem-solving

Communication skills

Job description

Telavox is seeking a Partner Technical Account Manager to support and develop their partner network. You'll ensure resellers receive the best experience and provide technical guidance.

This role involves building strong relationships and working closely with partners to help them succeed. You should be confident in communication, fluent in Swedish and English, and possess a strong service mindset. Flexible work options are offered to maintain a balance between life and career.