Partner Technical Success Manager

Telavox AB; Malmö kommun; Hybrid; SEK 600,000 - 700,000; Full time

Job summary

Telavox AB in Malmö is searching for a Partner Technical Account Manager who will be instrumental in supporting and developing their partner network. In this role, you'll ensure resellers and their customers have the best possible experience with Telavox.

You will work closely with partners to support them in their daily tasks, handle partner-related queries, and provide both reactive and proactive technical guidance, ensuring successful collaboration and relationship-building.

The position allows for flexible work options, promoting a balanced life and career within the vibrant culture at Telavox.

Qualifications

• Fluent in both Swedish and English, written and spoken.
• Structured, responsible, and able to manage multiple tasks.

Responsibilities

• Support partners through meetings, phone calls, and email.
• Handle various partner-related cases and inquiries.
• Provide proactive technical guidance to partners.
• Build and maintain strong partner relationships.
• Collaborate with the Partner Sales team for optimal partner journeys.
• Ensure partners deliver excellent experiences.

Skills

Building long-term relationships

Service mindset

Proactive communication

Problem-solving

Team collaboration

Structured multitasking

Positive energy

Job description

Telavox AB in Malmö is searching for a Partner Technical Account Manager who will be instrumental in supporting and developing their partner network. In this role, you'll ensure resellers and their customers have the best possible experience with Telavox.

You will work closely with partners to support them in their daily tasks, handle partner-related queries, and provide both reactive and proactive technical guidance, ensuring successful collaboration and relationship-building.

The position allows for flexible work options, promoting a balanced life and career within the vibrant culture at Telavox.