Nordics Key Account Director - Remote Growth & Partnerships

Telavox; Malmö kommun; Híbrido; SEK 1.100.000 - 2.000.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible work options

HQ in Malmö

Descripción de la vacante

Telavox is seeking a senior Key Account Director for the Nordics to own and grow a top operator partnership. You will identify opportunities, expand adoption, and deliver measurable revenue growth by aligning Telavox platform capabilities with customer priorities across the Nordic operators.

The role is senior and commercially driven, requiring strong stakeholder engagement, strategic planning, and cross-functional collaboration to deliver a compelling customer proposition and value-driven

Formación

• Several years of experience in strategic account management or senior B2B sales, ideally within telecom software, with operators, or in a service provider environment.
• Proven track record of owning and growing large, complex customer relationships, including strategic account planning and executive engagement.
• Strong understanding of the Nordic telecom landscape and key players, with an established network within the operator ecosystem.
• Knowledge of VoIP, SIP trunking, UCaaS, and MNO/service provider business models.

Responsabilidades

• Own and develop the operator relationship as the main point of contact across all levels.
• Build and execute a strategic account plan with clear revenue growth and adoption goals.
• Identify upsell and expansion opportunities through new services and customer segments.
• Lead commercial discussions, renewals, and contract expansions to create mutual value.
• Collaborate with Product, Engineering, and Customer Service to align priorities and deliver a strong offering.
• Drive joint go-to-market initiatives to grow B2B adoption of Telavox platform.
• Monitor account performance, forecast revenue accurately, and manage risks.

Conocimientos

Strategic account management

Senior B2B sales

Relationship management

Executive engagement

Stakeholder management

Contract negotiations

Data-driven decision making

Cross-functional collaboration

Educación

Bachelor’s degree in Business/Telecommunications

MBA (plus)

Herramientas

UCaaS platforms

VoIP/SIP knowledge

Data analytics tools

Descripción del empleo

Telavox is seeking a senior Key Account Director for the Nordics to own and grow a top operator partnership. You will identify opportunities, expand adoption, and deliver measurable revenue growth by aligning Telavox platform capabilities with customer priorities across the Nordic operators.

The role is senior and commercially driven, requiring strong stakeholder engagement, strategic planning, and cross-functional collaboration to deliver a compelling customer proposition and value-driven