Fleet Sales Executive: Grow Customer Relationships

BNP Paribas Bank Polska SA; Stockholms kommun; Presencial; SEK 480 000 - 640 000; Tempo integral

Resumo da oferta

Arval Sweden, part of a global fleet management and leasing group, seeks a Sales Executive to manage the prospect journey within the Retail team. You will collaborate with Direct, Bank, and automotive partners to deliver a smooth customer experience, handling callbacks and driving satisfaction across channels.

Qualifications include 2+ years in Sales or Customer Service, strong communication skills, and interest in leasing products and automotive sector.

Qualificações

• Minimum of 2 years working experience, preferably in a similar position.
• Experience in Sales or Customer Service preferred.
• Knowledge of operational leasing is a plus.
• Affinity with cars is a plus.
• Excellent verbal and written communication skills.
• Well-structured, flexible and agile.

Responsabilidades

• Provide advice based on customer needs.
• Support in contact with the dealer and prospect during acquisition.
• Manage client relationships and customer expectations.
• Resolve queries from prospects according to SLAs with partners.
• Process and work with customer data for credit decisions and KYC in onboarding tool and Salesforce.
• Be solutions oriented while following entity rules.
• Perform customer and partner callbacks to address complaints and improve satisfaction.

Conhecimentos

Customer relationship management

Communication

Active listening

Attention to detail

Proactivity

Teamwork

Formação académica

High School Graduation

Descrição da oferta de emprego

Arval Sweden, part of a global fleet management and leasing group, seeks a Sales Executive to manage the prospect journey within the Retail team. You will collaborate with Direct, Bank, and automotive partners to deliver a smooth customer experience, handling callbacks and driving satisfaction across channels.

Qualifications include 2+ years in Sales or Customer Service, strong communication skills, and interest in leasing products and automotive sector.