Finnish-Speaking iGaming Support Malta Relocation

Next Job Abroad; Sweden; Hybrid; SEK 256,775 - 313,837; Full time

Benefits offered by this job

Career growth opportunities

Competitive performance bonuses

Health care benefits

Relocation package

Fully paid training

Job summary

Next Job Abroad is seeking a Finnish Speaking Customer Support Agent to join our team in the iGaming industry, based in beautiful Malta. This role involves delivering exceptional support to Finnish-speaking clients. You will assist customers via chat, email, and phone, ensuring a remarkable gaming experience.

If you are passionate about customer service and looking for career growth in an international environment, we encourage you to apply. A relocation package is provided to facilitate your move to Malta.

Qualifications

• Fluent in Finnish and English; additional languages are a plus.
• Preferred experience in customer service or similar roles.
• Strong communication and interpersonal skills, focused on customer satisfaction.
• Ability to multitask in a fast-paced environment.
• Familiarity with CRM systems advantageous.
• Willing to relocate to Malta and embrace a new culture.
• Interest in gaming and familiarity with the iGaming industry is an asset.

Responsibilities

• Deliver customer support via chat, email, and phone to Finnish clients.
• Resolve customer questions and concerns effectively.
• Guide customers through gaming products and services.
• Collaborate with team members to uphold service quality.
• Accurately record customer interactions in CRM.
• Collect customer feedback for service improvement.
• Participate in ongoing training to enhance skills.

Skills

Fluency in Finnish

Strong command of English

Excellent communication skills

Experience in customer service

Ability to multitask

Tools

CRM systems

Job description

Next Job Abroad is seeking a Finnish Speaking Customer Support Agent to join our team in the iGaming industry, based in beautiful Malta. This role involves delivering exceptional support to Finnish-speaking clients. You will assist customers via chat, email, and phone, ensuring a remarkable gaming experience.

If you are passionate about customer service and looking for career growth in an international environment, we encourage you to apply. A relocation package is provided to facilitate your move to Malta.