Norwegian-Speaking iGaming Customer Expert (Malta Relocation)

Next Job Abroad; Sweden; On-site; SEK 263,000 - 322,000; Full time

Benefits offered by this job

Relocation package

Career growth in iGaming

Fully paid training

Health care benefits

Great place to work certification

Job summary

Next Job Abroad is seeking a Norwegian-speaking Customer Service Representative to join its international iGaming team in Malta. You will assist players, resolve inquiries, and ensure a smooth gaming experience while benefiting from a structured relocation package.

The role emphasizes excellent communication, problem-solving, and the ability to adapt to a fast-paced environment. A willingness to relocate to Malta and join a vibrant, diverse workplace is necessary.

Qualifications

• Fluency in Norwegian and English required.
• Experience in customer service, especially iGaming, preferred.
• Excellent communication skills, both written and spoken.
• Ability to work under pressure and manage multiple tasks.
• Problem-solving focus and strong customer satisfaction orientation.
• Familiarity with common customer support tools is beneficial.
• Willingness to relocate to Malta.

Responsibilities

• Provide exceptional customer service to Norwegian-speaking clients via live chat, email, and phone.
• Address inquiries about gaming accounts, promotions, and technical issues.
• Resolve issues efficiently to maintain high customer satisfaction.
• Keep accurate records of customer interactions and feedback.
• Collaborate with team members to improve player experience.
• Stay updated with product knowledge and industry trends.

Skills

Norwegian language

English proficiency

Job description

Next Job Abroad is seeking a Norwegian-speaking Customer Service Representative to join its international iGaming team in Malta. You will assist players, resolve inquiries, and ensure a smooth gaming experience while benefiting from a structured relocation package.

The role emphasizes excellent communication, problem-solving, and the ability to adapt to a fast-paced environment. A willingness to relocate to Malta and join a vibrant, diverse workplace is necessary.