Danish-Speaking iGaming Support | Malta Relocation

Next Job Abroad; Sweden; Hybrid; SEK 249,000 - 336,000; Full time

Benefits offered by this job

Hybrid work setup

Relocation package

Healthcare benefits

Fully paid training

Career growth opportunities

Competitive bonuses

Job summary

Next Job Abroad, located in Malta, is seeking a Danish-speaking Customer Service Representative for the growing iGaming sector. You will handle Danish customers by live chat, email, and phone, resolving inquiries and ensuring a premium gaming experience.

Relocation assistance is provided, with a hybrid work setup and fully paid training by certified instructors. Includes healthcare benefits, competitive bonuses, and a Mediterranean lifestyle in Malta.

Qualifications

• Fluency in Danish and English.
• Experience in customer service, preferably in iGaming.
• Strong communication and interpersonal skills.
• Willingness to relocate to Malta.

Responsibilities

• Deliver high-quality customer support to Danish-speaking clients via live chat, email, and telephone.
• Assist with inquiries related to gaming accounts, promotions, and technical support.
• Efficiently resolve issues while maintaining a focus on customer satisfaction.
• Maintain accurate records of customer interactions and transactions in our systems.
• Collaborate with internal teams to ensure an optimal gaming experience for customers.
• Stay informed regarding company products and industry trends to provide relevant and informed assistance.

Skills

Danish language

English proficiency

CRM software familiarity

Strong communication

Customer service experience

Multitasking ability

iGaming knowledge

Job description

Next Job Abroad, located in Malta, is seeking a Danish-speaking Customer Service Representative for the growing iGaming sector. You will handle Danish customers by live chat, email, and phone, resolving inquiries and ensuring a premium gaming experience.

Relocation assistance is provided, with a hybrid work setup and fully paid training by certified instructors. Includes healthcare benefits, competitive bonuses, and a Mediterranean lifestyle in Malta.