Finnish-Speaking Customer Advisor (Part-Time, Stockholm)

NOBA Bank Group; Stockholms kommun; Hybrid; SEK 234,000 - 289,000; Part time

Job summary

NOBA Bank Group in Stockholm is seeking part-time Pre-Collections colleagues for an outbound-focused role handling customer payments and inquiries. The role starts with a three-week full-time introduction in the office, followed by daytime shifts and the option to work from home once independent.

Candidates should be fluent in Finnish and English, have customer service experience, and be willing to commit at least one year. Shifts are scheduled 07:30-16:00.

Qualifications

• Experience in customer service or roles involving people skills.
• Fluent in Finnish and English, both written and spoken.

Responsibilities

• Make outbound calls to customers who have fallen behind on payments.
• Develop simple or long-term payment plans with customers.
• Handle inbound customer inquiries and perform related admin tasks.
• Work in a phone-based environment with a focus on customer interaction.

Skills

Finnish fluency

English fluency

Customer service

Job description

NOBA Bank Group in Stockholm is seeking part-time Pre-Collections colleagues for an outbound-focused role handling customer payments and inquiries. The role starts with a three-week full-time introduction in the office, followed by daytime shifts and the option to work from home once independent.

Candidates should be fluent in Finnish and English, have customer service experience, and be willing to commit at least one year. Shifts are scheduled 07:30-16:00.