Field IT Coordinator - On-Site Support & Setup

emagine; Luleå kommun; On-site; SEK 520,000 - 680,000; Full time

Job summary

emagine is seeking an experienced IT Coordinator to support operations across Northern Sweden. You will establish and support offices and construction sites, ensuring IT infrastructure, workplace services, and user support are delivered efficiently through established processes.

Key responsibilities include coordinating site setups, providing hands-on end-user and network support, and acting as a 2nd line escalation point. Travel within Northern Sweden is required.

Qualifications

• Minimum 3 years of experience in IT support, infrastructure, or technical operations.
• Experience in IT service delivery and site setup or on-site IT coordination.
• Education in IT or a related field is required.

Responsibilities

• Coordinate establishment of offices and construction sites, incl. WAN/LAN, printers, telephony and local IT services.
• Provide on-site IT support to sites and offices within the region, including hands-on support for network and desk services.
• Provide 2nd line support for incidents and service requests, collaborating with specialists and suppliers.

Skills

IT infrastructure

End-user support

Networking

Workplace services

Coordination

ITIL

Education

IT-related education

Tools

ServiceNow

Job description

emagine is seeking an experienced IT Coordinator to support operations across Northern Sweden. You will establish and support offices and construction sites, ensuring IT infrastructure, workplace services, and user support are delivered efficiently through established processes.

Key responsibilities include coordinating site setups, providing hands-on end-user and network support, and acting as a 2nd line escalation point. Travel within Northern Sweden is required.