Enterprise Engagement Manager for Data Platform Success

Validio; Stockholms kommun; On-site; SEK 591,207 - 806,191; Full time

Benefits offered by this job

Fast-scaling entrepreneurial environment

Opportunity to build strategic relationships

Visible and meaningful work in the team

Job summary

A tech-driven data management company based in Sweden is seeking an Engagement Manager for their Customer Success team. The ideal candidate will take ownership of customer relationships, ensuring seamless onboarding and driving product adoption among global enterprises. With over 5 years of experience in customer success or solutions engineering, you will thrive in a fast-paced environment, act as a trusted advisor, and help shape company processes to enhance customer value and satisfaction. This role offers a significant opportunity for making an impact in an entrepreneurial setting.

Qualifications

• 5+ years experience in Customer Success, Solutions Engineering, or similar roles.
• Experience managing senior and technical stakeholders.
• Proficiency in managing strategic communication and product demos.

Responsibilities

• Own post-sale customer engagements end-to-end.
• Act as a strategic advisor to understand customer pain points.
• Lead onboarding and implementation for customers.

Skills

Entrepreneurial mindset

Verbal and written communication skills

Project management skills

Listening and empathy skills

Tools

SQL

BI tools

Data transformation tools

Job description

A tech-driven data management company based in Sweden is seeking an Engagement Manager for their Customer Success team. The ideal candidate will take ownership of customer relationships, ensuring seamless onboarding and driving product adoption among global enterprises. With over 5 years of experience in customer success or solutions engineering, you will thrive in a fast-paced environment, act as a trusted advisor, and help shape company processes to enhance customer value and satisfaction. This role offers a significant opportunity for making an impact in an entrepreneurial setting.