End-to-End Public Service Designer

Nordic Investin Group Aktiebolag; Stockholms kommun; On-site; SEK 550,000 - 750,000; Full time

Job summary

Nordic Investin Group Aktiebolag is partnering to recruit a Public Service Designer who connects evidence, service realities, and product constraints to create clear, inclusive experiences across digital and human channels. You will join a multidisciplinary team, bridging discovery, design, delivery and learning, with emphasis on prototypes answering real questions while respecting policy constraints.

This role values independent judgement, strong collaboration and measurable outcomes, aimed at

Qualifications

• Experience delivering end-to-end public services across digital and human channels.
• Strong knowledge of service blueprints and field research.
• Practical experience applying co-design and policy constraints.
• Ability to assess risk, priorities and trade-offs involving prototyping.
• Evidence of clear stakeholder communication and end-to-end ownership.
• Professional English and the ability to handle sensitive information.

Responsibilities

• Own the practical direction for end-to-end public services that work across digital and human channels.
• Translate goals and constraints into a clear approach for service blueprints and field research.
• Establish useful standards, routines or artefacts around co-design.
• Coordinate stakeholders and dependencies affecting policy constraints.
• Use evidence and measurable outcomes to improve prototyping.
• Strengthen knowledge sharing, decision quality and sustainable ownership across the team.

Skills

End-to-end service design

Field research

Prototyping & co-design

Policy constraint management

Stakeholder coordination

Professional English

Education

Bachelor's degree in Design/UX or related

Tools

Figma

Miro

Job description

Nordic Investin Group Aktiebolag is partnering to recruit a Public Service Designer who connects evidence, service realities, and product constraints to create clear, inclusive experiences across digital and human channels. You will join a multidisciplinary team, bridging discovery, design, delivery and learning, with emphasis on prototypes answering real questions while respecting policy constraints.

This role values independent judgement, strong collaboration and measurable outcomes, aimed at