EMEA Technical Account Manager - ISV Solutions

Amazon Web Services (AWS); Stockholms kommun; On-site; SEK 900,000 - 1,300,000; Full time

Job summary

AWS EMEA SARL (Sweden Branch) is seeking a Technical Account Manager (TAM) to support enterprise customers across Compute, Storage, Networking, Data Analytics and GenAI. This role emphasizes technical advisory, strategic direction, and leveraging AWS services to deliver customer outcomes.

You will balance hands-on technical work with executive-level conversations, helping customers scale and optimize their cloud journeys while maintaining operational health and cost efficiency.

Qualifications

• Experience in technical engineering.
• Operational troubleshooting across compute, storage, networking, CDN, databases, DevOps or analytics.
• Experience in a customer-facing environment as a technical lead is a plus.

Responsibilities

• Build solutions, provide technical guidance, and advocate for the customer.
• Ensure AWS environments remain operationally healthy while reducing cost and complexity.
• Develop trusting relationships with customers understanding their business needs and technical challenges.
• Drive technical discussions on incidents, trade-offs and risk management.
• Collaborate with a range of partners from developers to C-suite executives.
• Proactively identify opportunities for customers to gain value from AWS.
• Provide detailed reviews of service disruptions and pre-launch planning.
• Support customers as they migrate workloads to the cloud.

Skills

Technical engineering

Customer-facing experience

Problem-solving

DevOps mindset

Tools

AWS services

Cloud platforms

Job description

AWS EMEA SARL (Sweden Branch) is seeking a Technical Account Manager (TAM) to support enterprise customers across Compute, Storage, Networking, Data Analytics and GenAI. This role emphasizes technical advisory, strategic direction, and leveraging AWS services to deliver customer outcomes.

You will balance hands-on technical work with executive-level conversations, helping customers scale and optimize their cloud journeys while maintaining operational health and cost efficiency.