Desktop & Network IT Support Dispatcher

Brilliant Computers; Stockholms kommun; On-site; SEK 423,549 - 635,323; Full time

Job summary

A tech support company in Stockholm is seeking an IT Desktop and Network Support professional. The ideal candidate will install, troubleshoot, and fix hardware issues for desktops, laptops, and peripherals. Responsibilities include providing smart hand support for networking hardware and resolving connectivity issues. Excellent communication skills and the ability to work with deadlines are essential. A knowledge of ticketing tools like ServiceNow is advantageous. Competitive compensation is offered.

Qualifications

• Excellent written and oral communications skills.
• Ability to work with deadlines and complete tasks on time.
• Experience with ticketing tools is an advantage.

Responsibilities

• Install, troubleshoot, and fix desktops, printers, and laptops.
• Perform smart hand activity for hardware support.
• Manage issues with systems and network cabling.

Skills

Technical troubleshooting

Deskside support

Basic administration of Windows O/S and MAC OS

Networking knowledge (TCP/IP, DNS, DHCP)

Bilingual (English & Local B2)

Tools

ServiceNow

Remote connection software

Job description

A tech support company in Stockholm is seeking an IT Desktop and Network Support professional. The ideal candidate will install, troubleshoot, and fix hardware issues for desktops, laptops, and peripherals. Responsibilities include providing smart hand support for networking hardware and resolving connectivity issues. Excellent communication skills and the ability to work with deadlines are essential. A knowledge of ticketing tools like ServiceNow is advantageous. Competitive compensation is offered.