Nordic Support Roles

Cross Border Talents; Helsingborgs kommun; Hybrid; SEK 281,000 - 473,000; Full time

Benefits offered by this job

Welcome bonus

Relocation assistance

Performance-based bonuses

Visa/relocation support

Job summary

Cross Border Talents is expanding its international customer support teams. We hire fluent English speakers plus at least one other European language. You can work remote, hybrid, or on-site across several European destinations.

EU citizenship or valid work permit required. Join us to deliver professional support via phone, chat and email, provide accurate product guidance, and ensure high customer satisfaction with quick resolutions.

Qualifications

• Fluent English and proficient in at least one additional European language listed.
• Excellent communication and problem-solving skills.
• EU citizenship or valid work permit for an eligible country.

Responsibilities

• Provide professional customer support via phone, chat, and email.
• Deliver accurate product guidance and practical solutions.
• Maintain customer satisfaction by resolving queries promptly and effectively.
• Uphold service quality standards across interactions.

Skills

English fluency

Additional European language

Job description

Are you fluent in English and another European language such as Dutch, French, German, Italian, Polish, Norwegian, Czech, Portuguese, Spanish, Swedish, Finnish, Danish, Hungarian, Slovak, Romanian, Bulgarian, or Croatian?
We're expanding our international teams and looking for enthusiastic, customer-focused individuals to join us across several top European destinations.

Where You Can Work:

• Remote: Enjoy the flexibility of working from anywhere within the hiring country
• Hybrid: Split your time between home and a modern office environment
• On-site: Be part of a vibrant, multicultural office community

Available Locations: Portugal, Spain, Greece, and Malta

What We Offer:

• Competitive salary packages with bonus incentives based on performance
• Welcome bonus to help you settle in
• Relocation assistance, including flight arrangements and accommodation support
• Opportunities to live and work in some of Europes most attractive destinations, known for lifestyle, culture, and great weather

Your Daily Responsibilities:

• Deliver professional customer support through phone, chat, and email
• Offer helpful, accurate product guidance and practical solutions
• Maintain customer satisfaction by resolving queries promptly and effectively
• Uphold service quality standards across every interaction

Who Were Looking For:

• You speak English fluently and are proficient in at least one additional European language listed above
• You communicate clearly, solve problems efficiently, and care about customer experience
• You hold EU citizenship or a valid work/residency permit for one of the countries mentioned

Ready to Start Your International Journey?

Whether you're looking for a new adventure abroad or prefer the comfort of working from home, well help you find the right role in a supportive and diverse environment.