Customer Service / Account Manager

Swedish Nutra AB; Malmö kommun; Presencial; SEK 260 000 - 380 000; Tempo integral

Resumo da oferta

Swedish Nutra AB in Malmö is seeking an energetic and organized customer service colleague focused on sales. You will be the main contact for customers, answer inquiries, resolve issues, process orders, and upsell our premium liquid vitamins and nutritional supplements.

You will build strong customer relationships, maintain knowledge of our product range, and drive in-house sales while delivering a warm, professional service that supports growth.

Qualificações

• Clear communication and interpersonal skills.
• Ability to build and maintain positive customer relationships.
• Basic knowledge within logistics.
• Strong problem-solving and attention to detail.
• Good work ethic and ability to work independently.

Responsabilidades

• Deliver outstanding customer service that delights clients.
• Efficiently handle customer inquiries and resolve complaints.
• Process orders and manage customer accounts.
• Maintain knowledge of the product line to assist customers effectively.
• Drive in-house sales.

Conhecimentos

Communication

Interpersonal skills

Sales experience

Logistics knowledge

Problem-solving

Independent work

Descrição da oferta de emprego

Swedish Nutra is a Malmö-based family company and a leading provider of premium liquid vitamins and nutritional supplements. We are a growing company with distribution all over the world. We offer a warm and pleasant work environment and care that each individual thrives. Swedish Nutra offers an enterprising environment with good opportunities to develop and grow in the work role.

Position Overview

As part of our exciting expansion, we’re on the lookout for a energetic and organized colleague to join our team. In this role, you will be the a contact for our customers, helping them with inquiries, resolving issues, and promoting our range of products. A large part of this role is Sales. You will actively drive sales and upsales i your day to day business. You will play a critical role in enhancing customer satisfaction and driving sales!

Key Responsibilities

• Deliver outstanding customer service that delights our clients.
• Efficiently handle customer inquiries and resolve any complaints.
• Process orders and manage customer accounts.
• Maintain a deep understanding of our product line to effectively assist customers.
• Drive inhouse sales

Requirements

• Communication and interpersonal skills.
• Ability to build and maintain positive customer relationships.
• Basic knowledge within logistics (aka you don´t have to be an expert)
• Problem-solving skills and attention to detail.
• Strong work ethic and the ability to work independently.