Consultant - AI for Business

Tata Consultancy Services; Göteborgs kommun; On-site; SEK 900,000 - 1,400,000; Full time

Job summary

Tata Consultancy Services is seeking a Senior Lead to drive AI-enabled transformation across Supply Chain and Sales/Customer Experience. You will shape opportunities, build business cases, and guide cross-functional teams through pilots and scalable capabilities.

You will work with business and IT stakeholders to deliver measurable value, leveraging GenAI, intelligent workflows, and responsible AI practices within a transformation program.

Qualifications

• Experience translating business priorities into AI-enabled transformation opportunities.
• Ability to create compelling business cases, KPI baselines and ROI logic.
• Facilitate design thinking workshops with business, IT, data, architecture and delivery teams.
• Strong communication skills to articulate value to executive stakeholders.

Responsibilities

• Lead AI opportunity discovery across value chain with focus on Supply Chain and Sales/Customer Experience.
• Translate business pain points into prioritized AI, GenAI and agentic AI use cases.
• Create business cases, value hypotheses, KPI baselines, ROI logic and benefit tracking models.
• Provide thought leadership on AI-led process redesign and responsible AI adoption.
• Collaborate with architects, data scientists and delivery teams to convert concepts into pilots and MVPs.
• Coordinate with Transformation Management Office to manage scope, risks and adoption plans.

Skills

AI strategy & transformation

AI opportunity framing

Supply chain & sales domain

Workshop facilitation

Executive stakeholder management

Business case development

Value realization tracking

Cross-functional collaboration

GenAI & responsible AI

Product ownership & delivery

Job description

Tata consultancy Services is an IT services, consulting and business solutions organization that has been partnering with many of the world’s largest businesses for the past 50 years. We believe innovation and collective knowledge can transform all our futures with greater purpose. We help companies across industries achieve their strategic goals and lead their digital transformation programs. With 600,000 experts globally and 18,000+ consultants working for leading Nordic Customers, we have a strong sense of purpose for the ecosystem around us – our employees, partners, customers and society.

Job Requirements:

Lead AI Track for Business Transformation, working closely with Business & IT Stakeholders to identify, shape and deliver AI-enabled business outcomes across the value chain with a focus on Supply Chain and Sales / Customer Experience. The role will convert strategic priorities into high-value AI opportunities, build compelling business cases, articulate value to executive stakeholders, and drive adoption and measurable value realization

Key responsibilities

• Lead AI opportunity discovery across the value chain with a focus on Supply Chain and Sales / Customer Experience, translating business pain points into prioritized AI, GenAI and agentic AI use cases.
• Facilitate design thinking, value discovery and executive workshops with business, IT, data, architecture, product and change teams.
• Create business cases, value hypotheses, KPI baselines, ROI logic and benefit tracking models for AI-enabled transformation initiatives.
• Provide thought leadership on AI-led process redesign, responsible AI adoption, intelligent workflows, decision automation and human-in-the-loop operating models.
• Collaborate with solution architects, data scientists, product owners and delivery teams to convert concepts into pilots, MVPs and scalable business capabilities.
• Work closely with the Transformation Management Office to manage scope, dependencies, risks, adoption plans and on-time delivery.
• Partner with the Value team to track value realization, communicate business impact and ensure benefits are embedded into ways of working.
• Act as a Senior / Single Point of Contact within a larger transformation team, influencing cross-functional stakeholders and coordinating with workstream leads to ensure high-quality, timely and value-focused delivery.
• Support planning of resources, effort, budgets and delivery priorities for AI initiatives. Contribute to reusable assets such as use case catalogues, value calculators, workshop playbooks, adoption templates and executive narratives.

Key Skills/Knowledge:

• Business domain expertise to translate priorities across value chain with a specific focus on Supply Chain and Sales / Customer Experience into AI-enabled transformation opportunities.
• AI opportunity framing skills to identify, assess and prioritize high-value AI, GenAI and agentic AI use cases across the value chain with a focus on planning, procurement, logistics, order management, pricing, customer service and commercial operations.
• Workshop facilitation and design thinking skills to conduct discovery, value identification and solution-shaping sessions with business, IT, data, architecture, product and change stakeholders.
• Business case and value management skills to define value hypotheses, KPI baselines, ROI logic, benefit tracking mechanisms and value realization plans.
• Thought leadership capability to guide AI-led process redesign, responsible AI adoption, intelligent workflows, decision automation and human-in-the-loop operating models.
• Product ownership and solution-shaping skills to convert concepts into pilots, MVPs and scalable business capabilities in collaboration with architects, data scientists and delivery teams.
• Stakeholder management and collaboration skills to align cross-functional teams, manage dependencies, support adoption planning and communicate impact to senior stakeholders.
• Executive communication and value articulation skills to simplify complex AI concepts, influence decisions and reinforce measurable business outcomes.

Does that sound interesting?

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