AI Engineer: Build Autonomous Customer Operations

Vainu LLC; Stockholms kommun; On-site; SEK 504,000 - 693,000; Full time

Job summary

Vainu is seeking a hands-on engineer to build an agentic layer that automates customer processes across CS, Sales, Marketing, and RevOps. You will own the end-to-end loop from data updates to agent actions across channels like email, chat, and in-product workflows.

You will join a small, ambitious team in Helsinki or Stockholm, shipping real systems used by customers today. A strong bias toward shipping and learning is essential.

Qualifications

• You have built things people have used, proof of real deployments and products.
• You operate comfortably with dev tools, including LLMs, APIs, n8n, Git, and GCP.
• You are business-curious and understand how technical choices affect pipeline, retention, and revenue.
• You will take on problems others cannot solve, delivering working results and clear demos.

Responsibilities

• Build the agentic layer that automates customer processes across departments.
• Orchestrate Growth agents that read usage signals and trigger CRM actions and human intervention when needed.
• Prove effectiveness with tests, production monitoring, and honest comparisons to prior manual work.

Skills

LLMs

APIs

n8n

Git

GCP

Tools

LLMs

APIs

n8n

Git

GCP

Job description

Vainu is seeking a hands-on engineer to build an agentic layer that automates customer processes across CS, Sales, Marketing, and RevOps. You will own the end-to-end loop from data updates to agent actions across channels like email, chat, and in-product workflows.

You will join a small, ambitious team in Helsinki or Stockholm, shipping real systems used by customers today. A strong bias toward shipping and learning is essential.