Jobs in Riyadh, United States
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IT Governance & QA Manager
Job summary
A leading company in quality assurance based in Saudi Arabia is seeking a quality assurance manager. The role involves managing product quality, developing testing strategies, conducting audits, and ensuring compliance with regulatory standards. Strong analytical skills and familiarity with ISO-20000 are required. Opportunities for cross-functional collaboration are also available.
Qualifications
- Experience in quality assurance with knowledge of ISO-20000 standards.
- Strong analytical and problem-solving skills.
- Familiarity with defect management and software testing tools.
- Ability to work in cross-functional teams and engage with stakeholders.
Responsibilities
- Investigate product quality issues and ensure resolution.
- Develop and update procedures for documenting complaints.
- Implement comprehensive testing strategies.
- Conduct regular audits for compliance.
- Develop and implement IT governance frameworks.
Skills
Tools
- Quality Assurance Management:
- Investigate reports of product quality issues and ensure resolution in accordance with company guidelines and regulatory requirements.
- Develop and update procedures for documenting complaints and conducting investigations.
- Testing:
- Implement comprehensive testing strategies to ensure product quality.
- Manage software testing tools and modern technologies.
- Analyze test results and provide recommendations for improvement.
- Auditing:
- Conduct regular audits to ensure compliance with quality standards.
- Collaborate with legal audit teams to ensure organizational objectives are met.
- Governance, Risk, and Compliance (aGRC):
- Develop and implement IT governance frameworks.
- Monitor compliance with local and international regulations.
- Identify potential risks and establish mitigation strategies.
Experience in quality assurance, with a strong understanding of standards like ISO-20000.
Strong analytical and problem‑solving skills.
Familiarity with defect management and software testing tools.
Ability to work in cross‑functional teams and engage with stakeholders.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.