Job Description:
Act as the main point of contact in all matters relating to client concerns and needs.
Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients.
Build and strengthen client relationships to achieve long-term partnerships.
Plan a monthly visit schedule to meet clients and discuss their requirements.
Maintain accurate client records, keeping track of any contract updates and renewals.
Work with sales and other internal teams to develop strategic marketing plans and ensure KPIs are being met.
Qualifications & Skills:
Bachelor’s degree in Business, IT, or a related field.
Strong communication and negotiation skills.
Good attention to detail and organizational skills.
Proficiency in English (written and spoken).
Ability to manage multiple clients and meet deadlines.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.