وظائف خدمة عملاء براتب 6000 ريال فى المدينة المنورة

شركة الحقيبة لخدمات الطيران; Medina; On-site; SAR 56,000 - 67,000; Full time

Job summary

Al-Haqiba Aviation Services Company through Jadarat announced a vacancy for a Customer Service Coordinator in Medina with a monthly salary ranging from 5,000 to 6,000 Saudi Riyals. The role is full-time and involves duties such as defining performance indicators, updating service procedures, and driving improvements in customer service quality.

The position requires handling inquiries, analyzing service metrics, and developing programs to enhance customer satisfaction.

Responsibilities

• Defining performance indicators and quality standards in customer service, and participating in updating service procedures and manuals.
• Developing programs to improve the quality of customer service systems.
• Analyzing the strengths and weaknesses of systems, assessing customer satisfaction, and preparing and maintaining specialized documents and reports.
• Conducting specialized analyses to determine performance indicators and quality standards, and ensuring their follow-up.
• Updating customer service procedures and guidelines, and receiving and responding to their requests and inquiries effectively.
• Developing programs and initiatives to improve the quality of customer service systems beyond customer expectations.
• Analyzing data to identify strengths and weaknesses, and preparing plans to address complaints and gaps.
• Preparing reports and recommendations related to customer service and storing them in the database in accordance with the approved policies.

Job description

Customer service jobs with a salary of 6000 riyals in Medina

Customer service jobs have been announced by Al-Haqiba Aviation Services Company through the Jadarat employment platform. The company announced the availability of a customer service position titled (Customer Service Coordinator), with salaries ranging between 5000-6000 riyals. All details are below:

Customer service jobs in Medina

Customer service jobs with a salary of 6000 riyals

Job vacancy:

Customer service coordinator.

Type of work:

Full-time.

• Work with a salary of 5000 to 6000 Saudi Riyals.
• male.

Region:
Medina.

• Defining performance indicators and quality standards in customer service, and participating in updating service procedures and manuals.
• Developing programs to improve the quality of customer service systems.
• Analyzing the strengths and weaknesses of systems, assessing customer satisfaction, and preparing and maintaining specialized documents and reports.
• Conducting specialized analyses to determine performance indicators and quality standards, and ensuring their follow-up.
• Updating customer service procedures and guidelines, and receiving and responding to their requests and inquiries effectively.
• Developing programs and initiatives to improve the quality of customer service systems beyond customer expectations.
• Analyzing data to identify strengths and weaknesses, and preparing plans to address complaints and gaps.
• Preparing reports and recommendations related to customer service and storing them in the database in accordance with the approved policies.

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