WE ARE HIRING | COMMERCIAL DIRECTOR
Location: Makkah, Kingdom of Saudi Arabia
We are seeking an experienced, commercially driven Commercial Director to lead and oversee the Sales, Revenue Management, and Marketing functions.
This is a senior leadership opportunity for a strategic hospitality professional with a strong track record of driving revenue growth, maximising market share, strengthening market positioning, and delivering sustainable commercial performance within an international hotel environment.
The successful candidate will play a key role in developing and executing the hotel's overall commercial strategy, ensuring alignment between Sales, Revenue, and Marketing to maximise business opportunities and achieve financial objectives.
KEY RESPONSIBILITIES:
- Lead and oversee the Sales, Revenue Management, and Marketing departments, ensuring a cohesive and results-driven commercial strategy.
- Develop and implement comprehensive commercial strategies to maximise revenue, profitability, and market share.
- Drive effective Revenue Management strategies, including pricing, demand forecasting, inventory optimisation, and market segmentation.
- Lead the development of annual budgets, business plans, revenue forecasts, and commercial performance targets.
- Identify new business opportunities, strengthen key accounts, and develop strategic partnerships.
- Optimise distribution channels and enhance the hotel’s online and offline commercial presence.
- Monitor market trends, competitor activities, and business performance to identify opportunities for growth.
- Establish clear KPIs and performance objectives while ensuring accountability across all commercial departments.
- Lead, mentor, and develop high-performing Sales, Revenue, and Marketing teams.
- Ensure effective utilisation of hotel commercial systems, tools, and reporting platforms.
CANDIDATE REQUIREMENTS:
- Bachelor's Degree in Hospitality Management, Business Administration, Marketing, or a related discipline.
- A Master's Degree or relevant postgraduate qualification will be considered an advantage.
- Minimum 10 years of experience within the hospitality industry.
- At least 3 years of experience in a Commercial Director position or an equivalent senior commercial leadership role.
- Previous experience working with internationally recognised hotel brands is essential.
- Previous experience in Makkah is highly preferred.
- Strong expertise in Revenue Management and commercial strategy.
- In-depth knowledge of pricing strategies, market segmentation, demand forecasting, and budgeting.
- Strong understanding of hotel distribution channels, digital sales, and commercial systems.
- Proven ability to drive revenue growth, improve profitability, and increase market share.
- Excellent commercial acumen, analytical capabilities, and strategic decision-making skills.
- Demonstrated ability to lead and develop multidisciplinary Sales, Revenue, and Marketing teams.
- Strong strategic planning, communication, negotiation, and stakeholder management skills.
- Results-oriented leadership with the ability to translate commercial strategies into measurable business outcomes.
- Fluency in both English and Arabic, written and spoken, is essential.
- The position is based in Makkah; candidates must be Muslim.
- A strong understanding of the Saudi hospitality market, particularly Makkah, and its commercial dynamics is essential.
- Previous professional experience in Makkah will be a significant advantage.