Waiter/Waitress

AccorHotel; Medina; On-site; SAR 50,000 - 84,000; Full time

Job summary

SLS The Red Sea is seeking a Waiter/Waitress to deliver personalized food and beverage service in a luxury resort setting, ensuring memorable dining experiences and seamless collaboration with the F&B team. The role requires 1–2 years of experience, a high school diploma (hospitality qualification preferred), English fluency, POS familiarity, and the ability to multitask with strong guest-service focus.

You must uphold high standards of hygiene and service, handle payments accurately, and

Qualifications

• 1–2 years of experience as a waiter/server in luxury hotels, resorts, or upscale hospitality.
• High school diploma or equivalent; hospitality qualification is a plus.
• Strong knowledge of food & beverage service and guest standards; English fluency required.

Responsibilities

• Deliver exceptional food and beverage service according to standards.
• Provide personalized attentive and professional service throughout the dining journey.
• Maintain knowledge of menus, allergens and preparation methods; assist guests with recommendations.
• Process orders and payments using the POS system accurately.
• Maintain a clean, welcoming dining environment and assist with service stations.

Skills

Guest service

POS familiarity

English fluency

Multitasking

Attention to detail

Education

High school diploma

Hospitality qualification (advantage)

Tools

POS systems

Job description

At SLS The Red Sea we don’t just serve meals we create unforgettable dining experiences. As a Waiter Waitress Saudi National you will play a key role in delivering exceptional food and beverage service by providing personalized attentive and seamless experiences that reflect the bold elevated and vibrant spirit of SLS. More than serving guests you will create meaningful connections and ensure every dining experience is memorable and exceeds expectations. Working closely with the F&B team you will support the smooth day-to-day operation of the outlet by maintaining exceptional service standards, ensuring efficient service delivery and complying with SLS standards, hygiene requirements, and local regulations.

Key Responsibilities

• Deliver exceptional food and beverage service in accordance with SLS standards, service standards and procedures and guest expectations.
• Create memorable guest experiences by providing personalized attentive and professional service throughout the dining journey.
• Maintain comprehensive knowledge of menus, ingredients, allergens and preparation methods to confidently assist guests and provide recommendations.
• Accurately process guest orders and payments using the POS system while ensuring efficient and error-free service.
• Maintain a clean, organized and welcoming dining environment ensuring service stations and equipment are prepared for operation.
• Monitor food and beverage quality communicating any concerns promptly to the Supervisor or kitchen team.
• Apply effective upselling techniques to enhance the guest experience and maximize revenue opportunities.
• Support inventory control, equipment maintenance and the proper storage of service equipment and operational supplies.
• Collaborate with the kitchen, bar and wider F&B team to ensure seamless service delivery and guest satisfaction.
• Follow all health, safety, hygiene, food handling and company service standards while contributing to a positive and high-performing team environment.
• Support special events, promotional activities and continuous service improvements that enhance the SLS The Red Sea dining experience.

Qualifications and Requirements

• Minimum of 1-2 years experience as a Waiter/Server, preferably within a luxury hotel, resort, or upscale hospitality environment.
• High school diploma or equivalent; a hospitality qualification or food and beverage training is an advantage.
• Strong knowledge of food and beverage service, dining etiquette, and guest service standards.
• Familiarity with POS systems and the ability to process guest orders and payments accurately.
• Professional, friendly, and guest-focused personality with excellent communication and interpersonal skills.
• Fluent in English required.
• Strong attention to detail, ability to multitask, and perform effectively in a fast-paced hospitality environment.
• Physically capable of standing for extended periods and carrying trays or service equipment as required.