Waiter

Mandarin Oriental Hotel Group Limited; Riyadh; On-site; SAR 30,000 - 40,000; Full time

Job summary

A luxury hotel in Riyadh is seeking an experienced Waiter to join the Globe team. The ideal candidate will understand food and beverage offerings and ensure timely service. Responsibilities include taking reservations, maintaining cleanliness in the dining area, and delivering exceptional service. In return, the hotel offers a competitive salary, career development opportunities, and health insurance as part of a commitment to colleague wellness.

Benefits

Competitive salary

Career development

Health insurance

Qualifications

• Understanding of food and beverage offerings and able to verbally explain to guests.
• Ability to operate on the point of sales system to process orders.
• Experience in providing friendly and efficient service.

Responsibilities

• Take reservations and execute operational tasks in the outlet.
• Comply with corporate and hotel policies.
• Safeguard stored guest and colleague information.

Skills

Customer service

Food and beverage knowledge

Point of sales system operation

Mise en place

Job description

Mandarin Oriental Al Faisaliah Riyadh is looking for a Waiter to join our Globe team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award‑winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought‑after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting‑edge of luxury experiences.

Mandarin Oriental Al Faisaliah Riyadh – Located in the heart of the city and setting new standards for luxury, Al Faisaliah Hotel is one of the most sought‑after addresses in Saudi Arabia. Its timeless elegance, central location and panoramic views are complemented by Mandarin Oriental’s signature service to ensure a truly unforgettable Arabian experience.

About the job

Based at the Mandarin Oriental Al Faisaliah Riyadh within the F&B Department in Riyadh, the Waiter is responsible for taking reservations for carry‑out all required operational tasks and duties in the outlet under the guidance of the respective managers and supervisors, with the overall objective to serve food and beverage in a timely manner and delight and satisfy each and every guest.

As Waiter, you will be responsible for the following duties:

• It is part of your role to understand and comply with all corporate and hotel policies and standard operating procedures.
• MOHG Code of Conduct requires that all business activities and business decisions comply with the general law, with all rules, regulations, and other requirements.
• It is part of your role and your responsibility to fully support all learning and development activities.
• You shall take all reasonable steps to safeguard stored information, and not divulge or otherwise transfer any personal data concerning the guests, customers or colleagues, or any confidential information concerning the hotel unless with the appropriate authority.

As Waiter, we expect from you:

• Have a good understanding of the outlet’s concept and food and beverage offerings and be able to verbally explain those to guests.
• Ensure that mise en place is completed shift to shift and during service in order to provide an efficient service. This includes cleaning tasks in front and back of house as well as polishing and assembling of equipment.
• Be able to operate the required steps on the point of sales system in order to process food and beverage orders.
• Be able to deliver service by understanding the guest requirements.
• Carry out all tasks in a friendly, courteous and efficient manner.
• Properly up‑sell services and products to our guests at all times, enhancing service and generating increased revenue.

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Health & Colleague Wellness. Finding the right work‑life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.

Benefits

• A competitive salary.
• A Career development.
• Health insurance.

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