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Khalejy in Riyadh seeks a Quality Specialist to enhance performance and ensure compliance with quality standards. The role covers developing procedures, standardizing operations, and conducting internal audits to drive continuous improvement and improved customer service.
The candidate will monitor KPIs, prepare monthly quality reports, and coordinate with departments to address deviations, with a focus on delivering high-quality operational performance.
Immediate recruitment in Riyadh: A company specializing in recruitment and human resources in Riyadh announces a distinguished job opportunity for a Quality Specialist, as part of its ongoing efforts to develop the quality system. Details are below:
Job Title: Quality Specialist
Work location: Riyadh City – Saudi Arabia
Tasks and responsibilities:
The quality specialist undertakes a range of essential tasks aimed at enhancing performance and ensuring compliance with quality standards, including the following:
Developing and improving work procedures
Developing and updating work models and procedures in accordance with approved quality requirements.
Ensuring the standardization of operational procedures and improving their efficiency within the company.
Internal audit and quality control
Conduct internal audits periodically.
Preparing audit reports, analyzing their results, and submitting them to the relevant department.
Monitoring performance indicators
Monitoring and analyzing key performance indicators (KPIs).
Providing the necessary recommendations to support continuous improvement and enhance the efficiency of institutional performance.
Improving customer experience
Contributing to the development of operational services and customer service.
Working to achieve the highest levels of customer and beneficiary satisfaction.
Coordination and Reporting
Coordination with different departments to address feedback and correct operational deviations.
Preparing and submitting monthly quality performance reports to senior management.
Job requirements and conditions
To join this job opportunity, the following requirements must be met:
Experience and qualifications
At least 4 years of experience in the field of quality .
Previous experience in recruitment or human resources companies is preferred .
Skills and knowledge
Good knowledge of administrative and operational quality standards and internal work procedures.
High skills in monitoring, analysis, and report writing.
Accuracy of observation and ability to detect operational deviations.
Proficient in using Microsoft Office programs professionally.
Job advantages:
Working within a company specializing in the human resources sector.
A professional work environment that supports continuous development and improvement.
An opportunity to participate in developing quality systems and improving the efficiency of institutional performance.