Training and Change Management IT Specialist

Elevatus; Riyadh; On-site; SAR 120,000 - 180,000; Full time

Job summary

Elevatus in Saudi Arabia is seeking a Training and Change Management IT Specialist to deliver HIS and related hospital system training across Fakeeh Care Group. You will create training materials, document change requests, and provide day-to-day support to ensure effective use of hospital information systems.

You will conduct sessions for clinical and non-clinical staff, prepare manuals, track attendance, coordinate with vendors, test changes, and report progress to the Manager.

Qualifications

• 3+ years in HIS training, clinical informatics, healthcare IT, or related field.
• Bachelor’s degree in Health Information Management or related field.
• Excellent command of oral and written English; Arabic preferred.
• Saudi SCFHS Health Informatics certification is preferred.

Responsibilities

• Conduct HIS training sessions for clinical and non-clinical staff.
• Provide orientation for physicians on HIS use.
• Deliver hospital systems training sessions for staff.
• Prepare training materials, user manuals, and quick reference guides.
• Record attendance and maintain training logs.
• Document and track change requests from hospital departments.
• Coordinate with vendors to clarify change requirements.
• Test system changes and report issues to the Manager.
• Prepare progress reports for the Manager.
• Discuss HIS modification requests with physicians and clinical staff.
• Demonstrate professional communication with physicians across Fakeeh Care.

Skills

Problem solving

Troubleshooting

Communication skills

Presentation skills

Learning ability

Team player

Service-oriented

Microsoft Excel

Education

Bachelor's degree in Health Information Management

Tools

HIS (Hospital Information System)

Job description

Training and Change Management IT Specialist Full Time

Description

Job Purpose:

Deliver HIS (Hospital Information System) and other hospital systems/applications training to staff across Fakeeh Care Group. Assist in documenting and following up on change requests, and provide day-to-day support to ensure effective use of hospital systems. Prepare training materials to support staff adoption and system efficiency.

Key Responsibilities and Duties:

Conduct HIS training sessions for medical and non-medical staff

Provide orientation and re-orientation for new and existing physicians on HIS

Deliver hospital systems/applications training sessions for staff

Prepare and develop training materials, user manuals, and quick reference guides

Record and track attendance for training sessions and maintain training logs

Receive and document change requests from hospital departments

Coordinate with vendors and relevant teams to clarify requirements for change requests

Perform initial testing of system changes and report issues to the Manager

Prepare and submit periodic progress reports to the Manager

Review and discuss HIS modification requests with physicians and clinical staff

Demonstrate professional communication skills with physicians across Fakeeh Care

Serve as a member of the Training Committee

Other duties as assigned within the scope of the job

Requirements

Experience: 3+ years in HIS training, clinical informatics, healthcare IT, or related field

Education: Bachelor’s degree in Health Information Management or related field

Language: Excellent command of oral and written English and prefer Arabic

Licenses / Certifications: Preferred – Saudi Commission for Health Specialties (SCFHS) Health Informatics certification

Summary

Experience Required:

3 year(s) minimum

Mid level

Required Skills

problem-solving and troubleshooting abilities strong communication and presentation skills ability to learn and explain technical processes clearly team player with a service-oriented attitude strong skills in microsoft office, especially excel