Technical Support Engineer — Networking & Security (Riyadh)

Fortinet, Inc.; Al Khobar; On-site; SAR 168,000 - 244,000; Full time

Job summary

A global network security leader is seeking a Technical Support Engineer in Saudi Arabia. The role involves providing expert support to clients on Fortinet products. The ideal candidate will have experience in networking, excellent communication skills, and a strong technical background. This position offers the chance to work in a fast-paced environment with a focus on customer satisfaction and professional development.

Benefits

Competitive compensation

Exciting work environment

Benefits package

Qualifications

• 1+ years of relevant experience in Networking/Networking Security industry.
• Very good knowledge of general networking and Network Security concepts.
• Ability to work independently and as a part of a team.

Responsibilities

• Provide technical support to Fortinet customers on products via various communication channels.
• Analyze customer network information to resolve technical issues.
• Run troubleshooting sessions to assist customers.

Skills

Networking knowledge

Network Security concepts

Problem-solving

Communication skills

Education

Bachelors / Master’s Degree in CSE / Electronics / Electrical / BCA / BSc

Job description

A global network security leader is seeking a Technical Support Engineer in Saudi Arabia. The role involves providing expert support to clients on Fortinet products. The ideal candidate will have experience in networking, excellent communication skills, and a strong technical background. This position offers the chance to work in a fast-paced environment with a focus on customer satisfaction and professional development.