Technical Sales Coordinator: Saudi Arabia Projects

musco; Dammam; On-site; SAR 60,000 - 90,000; Full time

Job summary

Musco is seeking a Sales Coordinator for our Dammam, Saudi Arabia office. The role collaborates with Sales and distribution to coordinate the sales process and meet customer expectations.

The ideal candidate will hold a bachelor’s degree and 2+ years in a technical customer support role, with strong Arabic and English communication. Occasional travel and flexible hours may be required.

Qualifications

• Bachelor's degree or equivalent in Business, Communications, Marketing, International Studies, or a technical field.
• Two or more years' experience in a technical customer support role.
• Excellent communication skills in both Arabic and English.
• Self-directed within a team environment with the ability to manage multiple tasks.
• Occasional international travel may be needed.
• Occasional overtime and weekend hours, and hours outside of the traditional work day may be needed.

Responsibilities

• Manage the complete project workflow process including planning, pre-sale, post-sale, manufacturing, shipping, installation, and commissioning, including preparation of specifications, pricing, quotes, budget estimates, obtaining purchase orders, coordinating arrival of product in port, and synchronizing delivery on-site so that projects are completed on time and on budget.
• Analyze, monitor, and maintain quality of information in systems on all assigned projects to ensure communication of project details and accurate sales and shipment projections to the team.
• Serve as the primary contact for Field Sales in the areas of company processes and policies.
• Identify issues or problems that affect the ability to accomplish goals and take action to resolve in a timely manner.
• Develop and maintain strong communication within the territory and relationships with key contractors, specifiers, engineers, and vendors, as well as the internal sales team and customers.
• Assist in developing and implementing policies and procedures to deal effectively with customer and project requirements.
• Review customer responses with managers with a view of improving the sales process.
• Help facilitate billing and credit procedures as needed.

Skills

Arabic-English communication

Multi-tasking

Team collaboration

Problem solving

Education

Bachelor's degree or equivalent

2+ years technical customer support

Job description

Musco is seeking a Sales Coordinator for our Dammam, Saudi Arabia office. The role collaborates with Sales and distribution to coordinate the sales process and meet customer expectations.

The ideal candidate will hold a bachelor’s degree and 2+ years in a technical customer support role, with strong Arabic and English communication. Occasional travel and flexible hours may be required.