Team Leader - Reservations (Saudi National Only)

Grand Hyatt; Saudi Arabia; On-site; SAR 167,400 - 223,200; Full time

Job summary

A luxury hotel is seeking a Team Leader - Reservations to assist in managing the Reservations Department. This role requires supporting the Assistant Reservation Manager and involves maximising room yield while ensuring exceptional customer service in line with brand standards. Ideal candidates should have a university degree in Hospitality or Tourism and minimum 2 years of relevant experience.

Qualifications

• Minimum 2 years work experience as Assistant Manager in either Reservations or Front Office.
• Experience as Team Leader in a larger operation is preferred.

Responsibilities

• Assist with the efficient running of the Reservations Department.
• Support the Assistant Reservation Manager.
• Maximise room yield through inventory control.

Skills

Problem solving

Administrative skills

Interpersonal skills

Education

University degree or diploma in Hospitality or Tourism management

Job description

Overview

Team Leader - Reservations (Saudi National Only) at Grand Hyatt The Red Sea. You will assist with the efficient running of the Reservations Department in line with Hyatt International's corporate strategies and brand standards, meeting employee, guest and owner expectations. The Team Leader - Reservations supports the Assistant Reservation Manager in managing the Reservations Department and works with Marketing and Sales and other relevant Rooms Departments to maximise room yield through inventory control while delivering exceptional customer service in line with Hyatt Brand Standards.

Qualifications

• Ideally with a university degree or diploma in Hospitality or Tourism management.
• Minimum 2 years work experience as Assistant Manager in either Reservations or Front Office, or as Team Leader in a larger operation.
• Good problem solving, administrative and interpersonal skills.

Job Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Management
• Industries: Hospitality