System Dispatcher - EPMS

NEOM Green Hydrogen Company; Tabuk Province; On-site; SAR 240,000 - 420,000; Full time

Job summary

NEOM Green Hydrogen Company Limited (NGHC) is seeking a System Dispatcher for EPMS to monitor real-time grid operations and manage switching and contingencies. You will coordinate with generation, transmission, and field teams to ensure reliable, secure operation of the hybrid power network and renewable integration.

The role requires SCADA/EMS experience, strong problem-solving and communication skills, and the ability to work in a 24/7 control room with Saudi regulatory standards.

Qualifications

• Electrical Engineering degree (power options preferred).
• Experience in SCADA and EMS engineering systems.
• Experience working with the Saudi Electric supply company.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong problem-solving and analytical skills.
• Control room experience is preferred.
• Knowledge of power system operations and equipment.
• Excellent verbal and written communication skills.
• Proficiency with MS Windows (Word/Excel).

Responsibilities

• Monitor and control real-time operation of the power system.
• Coordinate with generation, transmission and interconnected entities.
• Implement corrective actions to maintain stability and reliability.
• Coordinate emergency response during disturbances or outages.
• Develop contingency plans to restore stability and minimize disruptions.
• Provide technical training and guidance to teams.
• Troubleshoot and resolve EPMS/SCADA issues.
• Review engineering scope and ensure interface alignment.
• Lead problem-solving for engineering decisions.
• Prepare reports and maintain logs of grid operations.

Skills

SCADA/EMS experience

Problem solving

Strong communication

Independent worker

Team player

Power system knowledge

Control room experience

MS Windows proficiency

Education

Electrical Engineering degree (power options preferred)

Tools

MS Word

MS Excel

Job description

NEOM Green Hydrogen Company Limited (NGHC)

NEOM Green Hydrogen Company (NGHC) is on a mission to make a carbon-free, climate-safe future a reality. We are building the world’s largest plant to produce green ammonia at scale, providing humankind with a cost-efficient solution that will accelerate the worldwide green hydrogen economy. Located in NEOM and supporting Saudi Arabia’s Vision 2030, NGHC will be integrating up to 4GW of onshore solar and wind energy to supply up to 650 tons of green ammonia per day for transportation globally. Operations will go onstream in 2026. NGHC brings together the technology, operational efficiency and know-how of ACWA Power, Air Products and NEOM in a joint-venture partnership with over 80 years of combined experience in the fields of hydrogen, energy, renewables and global networks.

Position Title: System Dispatcher - EPMS

Division: Power Transmission Operations

Reports to: EPMS Supervisor

Position Summary:

The System Dispatcher – EPMS is responsible for the real-time monitoring and operation of the transmission and distribution network through EPMS and SCADA systems to ensure safe, reliable, and stable grid performance. The role supports daily control center operations, disturbance management, and coordination with generation, field, and maintenance teams to maintain uninterrupted power supply.

Nature of Scope:

Executes switching operations, responds to system events and emergencies, and takes immediate corrective actions to maintain system operating limits and grid stability. Collaborates with internal and external stakeholders while supporting troubleshooting, reporting, and continuous improvement of control center operations in compliance with applicable standards and regulations.

PRINCIPAL DUTIES AND RESPONSBILITIES:

• Monitor and control the real-time operation of the power system to maintain reliability and stability.
• Coordinate with generation, transmission, and interconnected entities to ensure seamless integration of renewable energy resources.
• Implement corrective actions to mitigate potential system disturbances and maintain grid stability & reliability.
• Coordinate emergency response efforts during system disturbances, outages, or extreme weather events.
• Implement contingency plans to restore system stability and minimize disruptions to electricity supply.
• Collaborate with internal teams, external stakeholders, and regulatory agencies to address emergency situations effectively.
• Practical experience in reviewing and validating Telecom, Supervisory control and data acquisition “SCADA”, EPMS / HCIS and SAS engineering scope engineering tasks. Including reviewing SAS and SCADA point lists.
• Ability and willingness to work in 24/7 shift schedules at the working places within the control room including stand‑by duty in line with Saudi-Arabian work labor rules.
• Working knowledge of current IEC standards, including establishment of renewable energy project performance guarantees, and testing procedures, Experience working in the Middle East and knowledge of local and national standards including KSA SAF standards, HCIS requirements and the Saudi Electrical Code would also be an advantage.
• Ensures that lessons learned for engineering are clearly identified, recorded, and communicated.
• Ensure Risk Management procedures are followed, and any issues addressed/resolved.
• Provide technical training, guidance and support to project and maintenance teams.
• Troubleshoot and resolve technical issues related to EPMS and SCADA systems.
• Stay up-to-date with emerging technologies and industry trends related to EPMS and SCADA systems.
• Bring in innovation and new ideas for the operation of a control center to operate a highly loaded transmission grid, considering the renewable energy system and smart systems of demand side response.
• Contribute according to his later role in the NGHC SCADA/EPMS operations in a secure and reliable manner e.g.
• Operate the Transmission and distribution system security in a manner that will not exceed frequency and voltage limits or cause System Operating Limits (SOL’s).
• Bottleneck management for current overloads (I) and voltage control (U) - Frequency control (f) and activation of flexibility providers
• Granting of disposition permits and test permits for grid field operation - Execution or instruction of switching operations
• Notifying of the grid field operation when irregularities or disturbances occur
• Takes or directs appropriate real-time actions, as necessary, under normal and emergency conditions, to maintain system reliability, including restoration plan.
• Maintain situational awareness of all the installations within control.
• Logs and documentation for grid operations and prepare reports as required.
• Collaborate with other engineering disciplines to ensure system integration and coordination.
• Conduct technical analyses and evaluations of substation equipment and systems.
• Develop and maintain engineering standards and procedures for EPMS and SCADA systems.
• Lead the internal and/or external problem-solving necessary to arrive at appropriate engineering decisions.
• Complete other responsibilities as requested by NGHC management e.g.
• Liaise with relevant internal and external stakeholders to stay updated and make proposals to improve the processes in NGHC as needed.
• Review and approve deliverables prepared by the EPC and OEM and assess validate scope to ensure alignment and interface between packages.
• Oversight and direction of EPC submittals for all SCADA engineering activities including safety in design, on time on budget on quality.
• Ensures effective technical scope coordination with EPC.
• Contributes to the review of Neom Green Hydrogen Company specifications and procedures and manages the review of EPC deliverables & vendor drawings related to the assigned scope.
• Conduct factory acceptance testing (FAT) and site acceptance testing (SAT) of EPMS and SCADA systems.
• Write, plan, and implement approved detailed switching procedures and issue clearances on transmission and distribution lines.

and the Saudi Electrical Code would also be an advantage.

ESSENTIAL EDUCATION and/or QUALIFICATIONS REQUIRED:

• Minimum qualification of Electrical Engineering Degree (power options preferred).
• Experience in SCADA and EMS engineering systems.
• Experience working with the Saudi Electric supply company.
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team.
• Strong problem-solving and analytical skills
• Control room experience is preferred.
• Knowledge of power system operations and equipment.
• Demonstrated analytical and problem-solving skills.
• Excellent verbal and written communication skills
• Must have an operating knowledge of personal computers including MS Windows Software including Word and Excel.