Strategic Renewals Lead – Revenue Retention & Growth

Cisco; Riyadh; On-site; SAR 200,000 - 300,000; Full time

Job summary

A leading technology company seeks a Renewals Manager in Riyadh to oversee Cisco's renewal contracts and customer success strategies. The candidate will develop comprehensive renewal strategies, engage directly with customers, and collaborate with cross-functional Cisco teams. Strong experience in renewals management, along with fluency in both Arabic and English, is required. This role offers a dynamic work environment with opportunities for professional growth and competitive benefits.

Benefits

Healthcare and Insurance

Employee Stock Purchase program

Flexible Spending Benefit

Qualifications

• 5 years of experience in Customer Experience (CX) focused on renewals.
• Fluency in Arabic and English required.
• Experience with customers in the Saudi market.

Responsibilities

• Manage a portfolio of Cisco renewal contracts.
• Develop renewal strategies aligned with customer timelines.
• Engage with customer decision-makers for timely agreements.

Skills

Customer Experience (CX)

Renewals management

Contract negotiation

Communication skills

Analytical capabilities

Tools

Salesforce

Microsoft Office Suite

Job description

A leading technology company seeks a Renewals Manager in Riyadh to oversee Cisco's renewal contracts and customer success strategies. The candidate will develop comprehensive renewal strategies, engage directly with customers, and collaborate with cross-functional Cisco teams. Strong experience in renewals management, along with fluency in both Arabic and English, is required. This role offers a dynamic work environment with opportunities for professional growth and competitive benefits.