Store Operations Lead - Elevate Customer Experience & Sales

Majid Al Futtaim; Riyadh; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading retail and entertainment company is looking for a Deputy Store Manager in Riyadh. This role supports the Store Manager in daily operations, manages team development, and drives sales. Ideal candidates will have 4-5 years of experience in retail and a diploma or related qualification. The position offers a dynamic work environment and opportunities for professional growth within a diverse team.

Benefits

Friendly work environment

Opportunities for professional growth

Work alongside talented colleagues

Qualifications

• 4-5 years' industry experience required.
• Experience in managing and developing teams is essential.
• Understanding of customer experience (CX) standards.

Responsibilities

• Support Store Manager in day-to-day operations.
• Lead the team in customer service excellence.
• Drive sales and implement all promotions.

Skills

Customer service standards

Sales initiative

Professional relationship building

Education

Diploma - High school certificate

Qualification in Retail related field

Job description

A leading retail and entertainment company is looking for a Deputy Store Manager in Riyadh. This role supports the Store Manager in daily operations, manages team development, and drives sales. Ideal candidates will have 4-5 years of experience in retail and a diploma or related qualification. The position offers a dynamic work environment and opportunities for professional growth within a diverse team.