Staff Housing Operations Manager

Sofitel; Makkah Region; On-site; SAR 180,000 - 320,000; Full time

Job summary

Accor in Saudi Arabia invites applications for an experienced Housing Manager to oversee staff accommodation facilities. You will manage daily operations, admissions, move-ins, and occupancy records, ensuring safe, clean and well maintained housing for colleagues.

The role requires 3–5 years in housing or facilities management, a bachelor’s degree, and strong leadership with vendor coordination. Fluency in English is preferred; Arabic is a plus.

Qualifications

• Bachelor's degree in a related field (preferred).
• 3–5 years of experience in housing, property, facilities, or accommodation management.
• Experience supervising teams and managing residential or employee accommodation facilities is preferred.

Responsibilities

• Manage daily operations of staff accommodation facilities.
• Oversee resident admissions, allocations, move-ins, move-outs, and occupancy records.
• Ensure housing units, common areas, and facilities are clean, safe, and well maintained.
• Coordinate preventive and corrective maintenance with internal teams and external contractors.
• Conduct regular inspections to identify maintenance, safety, and compliance issues.
• Develop and enforce housing policies, procedures, and community standards.
• Address resident inquiries, complaints, and disputes in a timely and professional manner.
• Monitor housing occupancy levels and prepare regular operational reports.
• Manage housing budgets, monitor expenses, and control operating costs.
• Ensure compliance with health, safety, fire, and environmental regulations.
• Supervise housing staff, including housekeeping, maintenance, and administrative personnel.
• Coordinate emergency response procedures for housing-related incidents.
• Maintain accurate records of residents, inventories, inspections, maintenance, and contracts.
• Liaise with vendors, contractors, and service providers to ensure quality service delivery.
• Recommend improvements to housing services and resident satisfaction.

Skills

Fluent English

Team leadership

Communication skills

Education

Bachelor's degree in Property Management, Business Administration, Hospitality Management, Facilities Management, or related field

Job description

Accor in Saudi Arabia invites applications for an experienced Housing Manager to oversee staff accommodation facilities. You will manage daily operations, admissions, move-ins, and occupancy records, ensuring safe, clean and well maintained housing for colleagues.

The role requires 3–5 years in housing or facilities management, a bachelor’s degree, and strong leadership with vendor coordination. Fluency in English is preferred; Arabic is a plus.