Sr. Quality & Testing Manager

TotalTECH Corporation; Jeddah; On-site; SAR 180,000 - 240,000; Full time

Job summary

TotalTECH Corporation in Jeddah, Saudi Arabia, seeks a senior QA lead to develop test strategies, manage SIT/UAT, and drive automation for health-insurance solutions. You will ensure environment readiness, data availability, and defect governance while aligning with regulatory standards.

The role focuses on end-to-end testing, performance, security, and API testing, with leadership responsibilities and continuous process improvement in a fast-paced project-centric team.

Qualifications

• Bachelor’s degree in CS/SE/IT or related discipline.
• 8–10 years of progressive software testing and QA experience.
• Extensive experience in health insurance systems, digital healthcare solutions, and NPHIES implementations.
• ISTQB or CSQA certifications are highly desirable.

Responsibilities

• Develop and manage test strategies, plans, scenarios, and test cases for all system releases.
• Lead functional, system integration (SIT), regression, UAT, and end-to-end testing.
• Ensure test environment readiness, test data availability, and effective defect management.
• Deliver high-quality testing cycles within agreed timelines.
• Execute testing for health insurance solutions, including eligibility, claims, prior authorization, membership, benefits, and provider management.
• Validate NPHIES transactions, business rules, coding standards, and system integrations.
• Ensure compliance with NHIC, CCHI, and healthcare regulatory requirements.
• Support successful deployment with minimal production defects.
• Develop and maintain automated test scripts for UI, API, and business workflows.
• Execute automated regression testing and integrate automation into CI/CD pipelines.
• Improve testing efficiency, coverage, and release quality through automation.
• Conduct performance, load, stress, security, and API testing.
• Validate system scalability, reliability, and resilience under expected business volumes.
• Ensure production readiness by identifying and mitigating performance and security risks.
• Monitor testing progress through dashboards, KPIs, defect metrics, and traceability matrices.
• Prepare quality reports and go/no-go recommendations for stakeholders.
• Maintain complete testing documentation, audit evidence, and compliance records.
• Collaborate with business, technology, vendors, and project teams to ensure successful delivery.
• Promote QA best practices, standardized testing methodologies, and continuous process improvement.
• Support organizational quality objectives through governance, coaching, and knowledge sharing.

Skills

Test Strategy

Test Planning

Test Execution

Test Automation

API Testing

Performance Testing

Defect Tracking

SQL & Data Validation

Stakeholder Management

Team Leadership

Analytical Thinking

Education

Bachelor’s degree in Computer Science / Software Engineering / Information Technology

ISTQB Certification

CSQA Certification

Tools

Selenium

Playwright

RestAssured

Postman

SoapUI

JMeter

LoadRunner

Azure DevOps

JIRA

TFS

Job description

” The Job Description”

1. Develop and manage test strategies, plans, scenarios, and test cases for all system releases.
2. Lead functional, system integration (SIT), regression, UAT, and end-to-end testing.
3. Ensure test environment readiness, test data availability, and effective defect management.
4. Deliver high-quality testing cycles within agreed timelines.
5. Execute testing for health insurance solutions, including eligibility, claims, prior authorization, membership, benefits, and provider management.
6. Validate NPHIES transactions, business rules, coding standards, and system integrations.
7. Ensure compliance with NHIC, CCHI, and healthcare regulatory requirements.
8. Support successful deployment with minimal production defects.
9. Develop and maintain automated test scripts for UI, API, and business workflows.
10. Execute automated regression testing and integrate automation into CI/CD pipelines.
11. Improve testing efficiency, coverage, and release quality through automation.
12. Conduct performance, load, stress, security, and API testing.
13. Validate system scalability, reliability, and resilience under expected business volumes.
14. Ensure production readiness by identifying and mitigating performance and security risks.
15. Monitor testing progress through dashboards, KPIs, defect metrics, and traceability matrices.
16. Prepare quality reports and go/no-go recommendations for stakeholders.
17. Maintain complete testing documentation, audit evidence, and compliance records.
18. Collaborate with business, technology, vendors, and project teams to ensure successful delivery.
19. Promote QA best practices, standardized testing methodologies, and continuous process improvement.
20. Support organizational quality objectives through governance, coaching, and knowledge sharing.

Requirements:

• Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or a related discipline.
• 8–10 years of progressive experience in software testing and quality assurance.
• Extensive experience in health insurance systems, digital healthcare solutions, and NPHIES implementations.
• Professional certifications such as ISTQB, CSQA, or equivalent are highly desirable.

Technical & Managerial Skills:

• Test Strategy, Planning & Execution.
• Functional, SIT, UAT, Regression & End-to-End Testing.
• Test Automation (Selenium, Playwright, RestAssured).
• API Testing (Postman, SoapUI).
• Performance Testing (JMeter, LoadRunner).
• Defect & Test Management (Azure DevOps, JIRA, TFS).
• SQL & Data Validation.
• Health Insurance Processes (Claims, Eligibility, Prior Authorization).
• NPHIES, NHIC & CCHI Standards.
• HL7/FHIR Integration Concepts.
• ICD-10-AM & Clinical Coding Validation.
• Stakeholder Management & Team Leadership.
• Strong analytical, reporting, and problem-solving skills.

Tagged as: azure devops, cchi, csqa, fhir, HL7, istqb, jira, kpis, nhic, nphies, SIT, TFS, UAT