Sr. Associate I, Accounts Receivable

ALCON; Saudi Arabia; On-site; SAR 167,000 - 279,000; Full time

Job summary

ALCON in Riyadh is seeking a Senior Associate I Accounts Receivable to manage the Saudi Arabia AR portfolio, driving timely collections and revenue protection. You will engage with customers by phone and email, support reporting and month-end close, and act as SAP SME under regional/global AR guidance.

The role requires strong communication, analytical skills, and experience in credit management within healthcare. English is preferred; Arabic is advantageous.

Qualifications

• Bachelor's degree in Finance, Accounting, or related field.
• Experience in Accounts Receivable, Credit Management, or Collections.
• Strong analytical and problem-solving skills for complex accounts.
• Excellent communication and stakeholder management.
• Fluency in English; Arabic is an advantage.

Responsibilities

• Collects outstanding receivables in accordance with terms and contracts; manages customer receivables and timely collections.
• Support reduction of bad debt through proactive collection of aged receivables.
• Monitor payment performance and adjust credit limits as needed.
• Assist with reporting, credit, and AR month-end close processes.
• Collaborate with customers to resolve disputes and improve AR performance.
• Coordinate with Sales, Customer Service and Logistics to resolve payment issues.

Skills

Analytical thinking

Communication skills

Stakeholder management

Independent work

English proficiency

Education

Bachelor's degree in Finance, Accounting, Business Administration, or related field

Tools

SAP

Excel

ERP systems

Job description

Senior Associate I Accounts Receivable Location Riyadh Saudi Arabia At Alcon we are driven by the meaningful work we do to help people see brilliantly As the global leader in eye care we innovate boldly act with purpose and create opportunities for our associates to grow and make an impact If you re looking to build a rewarding career in a collaborative and dynamic environment we d love to hear from you The Opportunity As the Accounts Receivable Sr Analyst Specialist you will provide support to the GEM Saudi Arabia Accounts Receivable organization at Alcon serving as the main contact managing overall collections performance of assigned AR portfolio This position will work directly with the Saudi Arabia EMEA and Global AR and business team This position will manage accounts for the Saudi Arabia business will communicate with customers regularly via telephone and email for receivables management and revenue protection efforts and will assist Saudi Arabia AR Manager with reporting credit audit and other operational activities The ideal candidate will have strong written and spoken communication will have an understanding of credit in the healthcare industry high level of analytical skills and keen attention to detail Account analysis and reconciliation are routinely needed in this role as the accounts assigned to a Sr Specialist are high profile and often difficult to manage The role requires strong SAP proficiency and involves both office-based AR operations and field collection activities to support cash flow objectives and customer relationship management English as a second language is preferred

Key Responsibilities

• Collects outstanding receivables in accordance with terms and conditions of contracts customer payment terms etc managing customer receivables ensuring timely collections reducing overdue balances and maintaining accurate customer account records etc
• Support reduction of bad debt expense through proactive collection of aged receivables
• Work closely with AR leadership team to identify high risk accounts before they become an issue
• Monitor payment performance and financial liquidity of existing customers adjusting credit limits and risk codes as necessaryIdentifies and support resolution of invoice disputes
• Collaborates with customers to improve AR performance and sets up special credit arrangements and payment schedules with Management oversight
• Support Cash Application team with payments as needed to ensure they are properly identified and applied in a timely manner
• Support month end close reporting compliance requirements for Credit amp AR
• Solves customer and process problems of varying scope and complexity
• Support Regional Global AR leadership through the identification of process improvements within the AR function in order to drive efficiencies and improve overall timeline for cash collection
• Act as SAP Subject Matter Expert and System Super User supporting Saudi Arabia AR under the guidance of the Regional Global Team
• Coordinate with Sales Customer Service and Logistics teams to resolve payment issues
• Visit customers to follow up on overdue invoices and disputed balances
• Collect customer payments acknowledgments or commitment letters where applicable
• Build relationships with customer finance and accounts payable teams
• Escalate collection risks and potential bad debts to AR Manager management
• Document visit outcomes and update collection actions in SAP and collection trackers
• Support legal and recovery actions by gathering required documentation

Qualifications

• Bachelor's degree in Finance, Accounting, Business Administration, or a related field
• Experience in Accounts Receivable, Credit Management, Collections, or Finance Operations
• Strong analytical and problem-solving skills with the ability to manage complex customer accounts
• Experience reviewing customer credit exposure and mitigating financial risk
• Excellent communication and stakeholder management skills
• Proficiency in ERP systems and Microsoft Excel
• Ability to work independently and manage multiple priorities in a fast-paced environment
• Fluency in English; Arabic is an advantage